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Forums » The Site » Old Forums » Kerio - Tiny Support » Sunbelt Kerio Personal Firewall 4.3.635
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madirish
Premium
join:2003-08-04
Cleveland, OH

reply to madirish
Re: Sunbelt Kerio Personal Firewall 4.3.635

well this is fun-still can't get Kerio to export a config file-(all are 0 kb files-last version the cfg file was 688 kb) tried 3 different dls to no avail all were same results.

Tried installing on a second pc I have.Installed (or tried to) on my F partion (3 times).Kerio was installed in the D partion instead (where Windows is installed).Also I tried to import my config file (which I copied from the last version) and all I get is "Cannot import configuration:database error"

Very disappointed that after so long,Sunbelt would actually release something that is so messed up.


Mathew Thomas

@twtelecom.net

We've now fixed the issue with the config file export/import. We're going to post another build within a week or so that will include that fix. To get around the issue, you need to change the registration info so the config file gets saved. Just open the wizard and and press next. This will fix the broken config and you should be able to import and export. My apologies for your bad user experience. We have made numerous internal bug fixes and driver fixes to improve stability (fixed a lot of crashing issues) as well as performance improvements (web filtering).

Thanks,
Mathew Thomas
Sunbelt Software


madirish
Premium
join:2003-08-04
Cleveland, OH


1 edit
just uninstalled 2.1.5 and installed 4.3.635.this is what I got (followed your instructions)when trying to save config

Thanks Mathew -I'll wait for next update


Mathew Thomas

@twtelecom.net
madirish,
Are you a registered user? If so, can you enter a value for Country and try again?

Thanks,
Mathew Thomas
Sunbelt Software


madirish
Premium
join:2003-08-04
Cleveland, OH

said by Mathew Thomas :

madirish,
Are you a registered user? If so, can you enter a value for Country and try again?

Thanks,
Mathew Thomas
Sunbelt Software
yes I'm registered-change country to USA and still the same.Changed zip code shutdown and restarted Kerio-cfg file is now being saved properly

while your here.are you ever going to change the installer so I can install Kerio in anything other than C:program files (I don't install anything on my C: partition except windows.
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