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Forums » US Cable Support » Cox HSI » Email regarding overuse of service.
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[CT] Question re: Cox traditional phone service »
« [VA] Trying to get a handle on HSI problems in Fairfax VA  
robertfl
Premium
join:2005-10-10
Mary Esther, FL
·Cox VOIP

Re: Email regarding overuse of service.

As far as i'm concerned, until they have tools that help you monitor your bandwidth, you shouldn't be responsible for going over their "caps". Also, you should talk to the abuse department on here.

As far as their business offerings, you will have to contact the local business office and find out what's going on with their offerings.

Also, can you switch to DSL in your area? Most DSL companies don't have "caps" unlike their cable competitors but read the EULA to be sure.

Here, it's sprint/embarq and there horrible. Their prices are more reasonable then Cox's however, I'm too far from the remote node to get their 5.0 plan.

Rob
nineismine

join:2002-06-11
Mesa, AZ

Re: Email regarding overuse of service.

Unfortunately where Im currently living I am unable to get DSL, or I would even look into going dual WAN. I contacted the business side through email, still no reply, no reply from abuse either. I'm fed up with Cox I can't wait for some competition.
Forums » US Cable Support » Cox HSI[CT] Question re: Cox traditional phone service »
« [VA] Trying to get a handle on HSI problems in Fairfax VA  


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