Tedde22
join:2003-06-13
Cleveland, OH
2 edits | Just switched to Adelphia/Time Warner, stuck at 30k/s ? Not quite sure what the problem is here.
You ran this test on Feb 23, 2007 7:16 AM
You averaged a download rate of 34.49 kilobytes per second
You averaged an upload rate of 28.95 kilobytes per second
Signal seems to be ok?
Name
WebSTAR DPC2100R2
Modem Serial Number 205335611
Cable Modem MAC Address 00:18:68:31:be:20
Hardware Version 2.1
Software Version v2.0.2r1256-060303
Receive Power Level -5.0 dBmV
Transmit Power Level 44.9 dBmV
Cable Modem Status Operational
Not sure how to get noise ratios, only the System link is enabled on the modem? I get this when I click Signal, Status, and Log
"This feature is not enabled.
This feature has not been enabled in your cable modem.
Please contact your data services provider for more information about this feature and its availability on the network." |
|
|
|
| Re: Just switched to Adelphia, stuck at 30k/s ? Why did you X out the MAC ID? That's the most important part. |
|
 MacLeechThe one and onlyPremium
join:2001-07-14
SoCal
kudos:3 | reply to Tedde22
You are provisioned for Basic service which is 256/256.
--
Don't mind me, I'm just trying to help...
|
|
Tedde22
join:2003-06-13
Cleveland, OH
2 edits | Is this a mistake on their part? I can't believe cable would even offer such a speed package?
As far as I know there are only two tiers, standard and premium.
Speeds are listed as 4Mbps/384Kbps, the other 6Mbps/768Kbps
Edit: Looks like I should have read the fine print. Their $24.95 for first 6 months sign up is for 256/768 DOWN depending on your area. Pretty awful that they have this 3rd speed tier, not to mention they don't list it on their website.
Bait and switch?  My own fault for not reading everything I guess. Wonder how much they are going to want now for the normal tier. |
|
 61999674Gotta Do What Ya Gotta DoPremium
join:2000-09-02
Here
kudos:1 | If you look or listen close to the Promo deal advertisements it states it is 256k.
You can go to any of the higher tiers at any time by paying regular rate.
--
He doesn't have issues, he has a subscription. |
|
 hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:4
1 edit | reply to Tedde22
said by Tedde22: Looks like I should have read the fine print. Bait and switch? No not bait and switch...Read fine print.
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
|
|
dsless
join:2001-05-16
Pittsburgh, PA | They should print the information in normal print so people don't get mad about it. I know it is beyond your control hobes, but why do do they have to obfuscate the info? |
|
hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:4 | Re: Just switched to Adelphia, stuck at 30k/s ? The information is totally clear if you read! Also the radio advertisements are totally clear if you listen.
Its called marketing!
Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson
|
|
dsless
join:2001-05-16
Pittsburgh, PA Reviews:
 ·Comcast
| said by hobgoblin:The information is totally clear if you read! Also the radio advertisements are totally clear if you listen. Its called marketing! Hob Clear to whom? Tell clear to my 82 year old mom who trys to understand her cable bill. I usually have to explain it to her or call in and tell the people what see wants! |
|
 SkellBasherYes Sorto, I'll take my Prozac
join:2000-10-22
Niagara Falls, NY
1 edit | reply to dsless
said by dsless:They should print the information in normal print so people don't get mad about it. I know it is beyond your control hobes, but why do do they have to obfuscate the info? It's not just TW here, this is standard practice.
How many car advertisements do you see on a weekly basis that talk about '$99 down, $99 a month' specials? Buried in the 25 lines of text at the bottom is a line about how that refers to one specific vehicle only as an example, and it may not be available during the sale period.
Ever see a Ditech.com commercial for a second mortgage? Ever try to read the two chapters of disclaimers? Me neither.
Turn on your TV tonight after 2am. Watch one of those infomercials that tell you how to make $100,000 a week working 15 minutes a day. How many of the 'results not typical' message did you catch?
Every use a Microsoft product? They have the best fine print ever!! My favorite is in the ActiveSync 4.5 EULA.
12. LIMITATION ON AND EXCLUSION OF REMEDIES AND DAMAGES. You can recover from Microsoft and its suppliers only direct damages up to U.S. $5.00.
13. It also applies even if Microsoft knew or should have known about the possibility of the damages. The above limitation or exclusion may not apply to you because your country may not allow the exclusion or limitation of incidental, consequential or other damages.
TW isn't obfuscating anything if they are telling you right in the ad what you're getting for what you're paying. The fact that it's right there , and you don't have to dig for it gives more credence to say that people should take two seconds to :
a. Read the fine print.
b. Ask questions until you're satisfied, and before you agree to or sign anything.
To the OP, looks like you're getting exactly what you signed up for. Unless they've changed anything, you have no contract, should be free to change it around or cancel if you wish to.
But read the paperwork first. |
|
| reply to Tedde22
personally i'm glad they decided to keep the lower tier for those that just want something besides dialup and can't efford the higher price upper tiers, however i do wish they would put it on there website,and that sales
dept. would let you know it is availible. |
|
Tedde22
join:2003-06-13
Cleveland, OH | While I did say it's my own fault for not reading the fine print, they really should rename the lower tier.
When I here "basic" package and "standard" package, those come off as being the same thing.
Now throw in the fact that the "basic" package is no where to be seen on the website...
Ah well, they got an extra $10/month out of me. At this price though, the DSL I ditched is looking pretty good again. |
|
 eldaenSortof AbirdPremium
join:2005-08-08
Austin, TX | Last i new: basic service was offered to those that were about to quit as a last ditch effort to retain. Basic is not a selling tool at all. If the network design was up to me, i would implement useage rules for tiers of service 
But I'm happy your service is working properly now.
tweet tweet
--
...the fastest connection you have is the slowest part of the network.. |
|
hobgoblinSortof AgoblinPremium
join:2001-11-25
Orchard Park, NY
kudos:4 | Hey Bird
Whats up with your bad self!
Hob |
|
eldaenSortof AbirdPremium
join:2005-08-08
Austin, TX | I'm just poking my beak in, seeing If i can assist |
|
| Have you checked to make sure your car is in the parking lot? I keed, I keed. |
|
eldaenSortof AbirdPremium
join:2005-08-08
Austin, TX | not funny, not to go off topic here. But when i moved down to austin from boston, my car was stolen for a week. Cops found it later like 1/2 mile away. And the car wasnt even touched when i lived downtown boston.
on topic, how has your service been running Tedde22
--
...the fastest connection you have is the slowest part of the network.. |
|
