Gamer
join:2006-12-09
Phoenix, AZ
| reply to nascobar
Re: [AZ] Need help! No explanation for downtime!
Signals look pretty good. A TWO DAY outage is something major: What status lights were on during the outage (Or was the modem endlessly trying to sync)? Were the weather conditions poor (It has been raining recently)?
For you to actually lose RF for two days implies you're next to a car-inviting pole, have a very unusual method of a failing modem, or Cox has some truely weird equipment problems. |
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belgirl
join:2007-02-13
Mesa, AZ
| Here are my levels:
Acquire Downstream Channel 579000000 Hz Locked
Connectivity State Operational Operational
Boot State OK Operational
Security Enabled BPI+
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Downstream Channel
Lock Status Operational
Modulation 256QAM
Channel ID 1
Symbol Rate 5360.537 Ksym/sec
Downstream Power -3.4 dBmV
SNR 33.7 dB
--------------------------------------------------------------------------------
Upstream Channel
Lock Status Operational
Modulation 16QAM
Channel ID 4
Symbol Rate 2560 Ksym/sec
Upstream Power 55.3 dBmV
Happened again this morning. No connectivity--just trying to endlessly find the signal. Come home this evening and Viola--working fine. Didn't touch a thing. |
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belgirl
join:2007-02-13
Mesa, AZ
| reply to Gamer
The cable light will be solid with the activity light blinking. (this is what is should be when working normally) And then suddenly I won't have any connectivity. So I power down....plug it back in...and the cable light just blinks endlessly, like it is trying to find the signal. I left it like that for two days without doing anything and then it just magically starts to work again. And then sometimes I just leave it without even unplugging it and suddenly it starts to work again. |
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