It act likes it hears the dialtone because when the line is unplugged..the computer says there is no dialtone.. but connecting it goes no further than it dialing in and then just sitting there unanswered.
Yup. Have reverse tone detection turned on. Should clear up promptly
Thanks to all for the suggesion. I've passed it along and suggested they call Cox to insure that is turned on. -- The Coyote captured the RR! Roadrunner Rick is now Comcastic!