said by Diddy1 
:said by Chele :bquote= LLigetfa
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That said, having a consumer wireless router between the client and the CPE gives you a device you can ping provided they don't block ping. Since it is generally not mucked with as much as a PC and not prone to getting malware, it makes for a good test point. If you are familiar with the brand, you can walk the user through a factory reset and then use it in your testing. Much easier than troubleshooting a borked PC.
This I see as a very good point as well. How many times has some of you gone to fix what would seem to be a simple issue with their machine, only to have to tell them it's time for a re-load of the OS? At least if the device between CPE and users machine is working, one could confirm that the Internet connection is working.
I don't need any device other than the CPE i install to tell that the internet connection is working.
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