rosh400
join:2004-01-14
Potomac, MD
 ·Verizon FIOS
 ·VoicePulse
| Square peg into a round hole
By that I mean that you've got five phone lines and a home business. You should have been working through commercial sales, not residential sales. You tried to shoe horn a residential solution into a business environment and then you are surprised that you had nothing but heartache.
The four line limit has nothing to do with the capacity of fiber and everything to do with the VZ residential accounting system. If you need five lines, you need a business account, not a residential account.
3 weeks to port a phone number. That's normal. Usually takes 4.
I'm not downplaying your aggravation. I understand aggravation but I think you put yourself in a no win situation.
FIOS residential is set up for standard residential installations. For those of us with standard residential requirements, installation is not a problem. |
Well said, and thus this is why original tech only had order for 2 residential lines and this is why morons who think they are more knowledgeable than everyone else are dangerous. They create an unnatural situation and then complain when it doesn't go smoothly. That same fiber could do 32 lines if you want it but you would have to pay the hundreds of dollars for the terminal equipment necessary as a commercial account, the residential version is smaller and free. I would venture you didn't volunteer to do that. The problem I see here is that Verizon gave in to you and created this problem to begin with instead as you indicated having someone there with enough cojones to tell you that you were a commercial account with that many lines.