Same issue - dslreports.com

Author	All Replies
Raindrop join:2006-09-05 Yorba Linda, CA	Same issue I'm having the exact same issue with these people. (Zip: 91786) First I started with Adelphia, which was bought by Time Warner Cable... which now became Roarrunner. Over the past few months, I've been getting packet loss about every 1 or 2 minutes. On some days it is perfectly fine, but this problem has reappeared in the past few days. Calling technical support was not even worth my time. My contract is finished, and I am going to cancel this service and go with DSL. (Sure, its slower, but I'm hoping it will actually be a little MORE RELIABLE).
Raindrop join:2006-09-05 Yorba Linda, CA	to review · permalink · · 2007-03-07 17:47:09 ·
hottboiinnc Kyle join:2003-10-15 Toledo, OH ·buckeye cable edit: March 8th, @10:40PM	What service would you have with TWC that is a contract? All of TWC services are month to month except Business Class. And from what I remember Adelphia did not offer a business class service. Edit Add- TWC customers had the same issue. It was caused in this area when the systems were in the process of being merged. A lot of it was caused by Adelphia operating on a totally different system than TWC and the areas are slowly being moved to the standardized system of TWC. But if you think that the problem is on your end wouldn't you first go to Time Warner and used a leased modem which is FREE and give it a shot instead of being stuck with a modem that you are not going to use? And TWC suggests using their equipment other wise if you own the modem their tech support stops at the actual line if the line is fine the line is fine. Also give Tier 3 a call. You can get to them by asking the Call Center for Tier 3.
	to review · permalink · · 2007-03-08 22:37:40 ·


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