Mr Anon
@il.us
| reply to phattieg
Re: wtf? comcast asked us not to use VPN
I just had to say something about this, you are really misinformed phattieg about VPNs, there is no way they take 2x the bandwidth. Now if you said 2x the overhead then I think you'd have something to argue about.
In short your comment made me believe that you are saying
sending a 10MB file is sending 20MB over a VPN which is not ture. It would at most be sending 10BM plus twice the overhead however it should be less than 2x the overhead.
The long:
Everything that sent from your computer via TCP/IP has many parts but for the sake of this argument I'll simplify it to two, there is a controlling header information then there is a data section. The header has information like where its from, where its to, is there any special marks on it, time stamp etc etc. However this is not terribly too much information compared to the data that will also be in there.
A VPN will take the original traffic and encrypt at least a most times also compress the header and data then transfer it. The original traffic will then be marked as data with a new header that travels over an unsecured network, as soon as it reaches the appropriate side that has the necessary decryption ability its decrypted then decompressed and sent on the way.
At most in a properly setup VPN the overhead you'll have a i conversation will be:
The handshake, should only happen once a secondary login if you will
A second header but the first header and data should be compressed
Minuscule inflation of data size due to encryption.
Not to mention that VPNs are only as fast as the other side can send. |
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gdm
Premium,MVM
join:2001-06-15
Mchenry, IL
clubs:
 ·AT&T U-Verse
 ·AT&T CallVantage
·Comcast Digital Vo..
 ·Comcast
| reply to neufuse
Neufuse,
Why don't you go to the comcast.net forums and ask one of the techs there to check on this. The fact that you got a call from the business dept. vs abuse doesn't make sense.
I work from my house alot either all day or at night. I am on connected via VPN all the time when I am home. It's been like this since August of last year and haven't had an issue yet.
I am averaging about 30gigs a month downloading and not one issue. |
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PolarBear
The bear formerly known as aaron8301
Premium
join:2005-01-03
·CableOne
| reply to Cabal
1.5mbps download down from 8 is a big difference, but being able to completely (excuse the term) rape the connection 24/7 without the ISP saying a word makes up for it.
--
"I invented it, Bill made it famous." --David Bradley, the inventor of Ctrl+Alt+Del. |
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neufuse
join:2006-12-06
Indiana, PA | reply to JSRoman
The 1TB was the exact words of a comcast support person I talked to about this... They wouldnt confirm or deny that the account was flagged though, I'd have to call the abuse number to find that out... I guess abuse and support dont talk together? |
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DSL Oberst
join:2001-11-29
| reply to deblin
I can understand that, but since it's not a guaranteed service, isn't this already understood? That is, the person is incurring the risk of using a residential internet connection to work from home and therefore if it does down, they have to live with it or get business service. You'd like to think so, but many...clients didn't see that way. Since I dealt primarily with ADSL escalations for the majority of my time there, I got to talk with a number of clients with complaints in regard to VPN and outages of one sort or another. Example in short form:
- Line got cut by utility
- Telco reconnects line, ADSL is gone, needs reprovisioning.
- Guy calls up, gets reprov, learns of 2-3 week timeframe through Covad, screams bloody murder. Starts talking about how he relys on VPN for business and ZOMG HE'S GOING TO SUE FOR BUSINESS LOSSES.
- I advise TOS.
- Guy doesn't care about TOS, he uses it for business so for him it's a business account, ZOMG SUE!
- Circle. Repeat. 1 hour passes.
- Guy hangs up, files suit, maybe doesn't file suit.
- If suit filed, Earthlink legal beagles present evidence that TOS denies suit, ask for summary judgement, case gets tossed out.
I got maybe 3-7 calls like that a week. That's out of the thousands of disconnects/installs/reprovisions/relocations we were doing. The policy involving business usage was essentially created to isolate the possibility of loss via the OMG SUE, uh, rear-end chapeaus.
Why aren't other ISPs preventing VPN, if it's simple a way to cover their butt? As far as I am aware, ALL ISPs have this boilerplate somewhere in their TOS. However, most of the time, they don't care. When someone (who wasn't screaming their damnfool head off) told me they used it for business, I would say "I didn't hear that, sir/ma'am."
If they got belligerent and demanded that we support business usage - and there would be people calling in and demanding stridently that TS troubleshoot their VPN connection - we had authority to cancel the account immediately, dump their email, and disconnect them. This was to protect the company from liability, nothing more. I can remember twice in four years that I actually felt it necessary to do that. *shrug*
Oh, and then there is the "'Always On' internet means GUARANTEED!!! SUE!!!" argument. Ha, that was always one for chuckles. 
There you have it. I don't believe either side is right, but that's how it worked at ELNK. Notes I compared with reps from other companies never said different there either. |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
2 edits | reply to neufuse
i skipped the last two pages but i can assure you hang up on comcast two times for a toss violation would get you booted before now. simply put comcast isnt calling people 3 and 4 times. the threads bull shit |
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Loker
Premium
join:2004-07-11
Fargo, ND
clubs:
| reply to Authority
said by Authority  :said by Loker :because they do care about VPN But WHY? If the total bandwidth used i less than someone else who doesn't use VPN at all what's the difference? because they want you on a business package....
--
"While preceding your entrance with a grenade is a good tactic inQuake, it can lead to problems if attempted at work." -- C Hacking |
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neufuse
join:2006-12-06
Indiana, PA | reply to rody_44
who said anything about calling 3 or 4 times and who said anything about me hanging up on comcast? they hung up on me! |
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TOPDAWG
Premium
join:2005-04-27
Midland, ON | Hm that is sure odd. Even if your braking the rules of the TOS unless you are cussing them out they should not hung up on you. |
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NetFixer
Freedom is NOT Free
Premium
join:2004-06-24
Murfreesboro, TN
·Vonage
 ·AT&T Southeast
 ·Cingular Wireless
·AT&T CallVantage
1 edit | said by TOPDAWG :Hm that is sure odd. Even if your braking the rules of the TOS unless you are cussing them out they should not hung up on you. Apparently you did not see the OP's "Oh I gave them a lashing today and they gave one back.... " post.
--
We can never have enough of nature. We need to witness our own limits transgressed, and some life pasturing freely where we never wander.
Test your firewall. |
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local office
@mcleodusa.net | reply to TOPDAWG
Find your local comcast office and call them. This story is getting stranger and stranger all the time. |
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rody_44
Premium
join:2004-02-20
Quakertown, PA
·Comcast
| reply to neufuse
Comcast called here to "warn" me about bandwidth usage... I said I don't know how that could be possible, because I couldnt be using more then what was rumored to be the limit. I said all I use at home is VPN, general browsing, and AIM chat online. Right after I said VPN they said, to connect to a workplace? I said yes, and thats when the whole don't use a VPN thing started then they started to say that was the cause blah blah blah... violates TOS... I asked how, they then proceeded to tell me about their 'business accounts' that would allow it and never really answered my question so I just hung up on them after they said the price... that looks to me like you hung up on them |
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RR73
@dasyp.com
| reply to neufuse
Re: wtf? comcast asked us not to use VPN
I realize that Comcast can do whatever they want, but this would be like the phone company calling me and saying that I need to have a business line because I am CALLING businesses. Fact is, unless it has changed, the phone company considers a line as business use if it is ADVERTISED in conjunction with a business. |
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TOPDAWG
Premium
join:2005-04-27
Midland, ON
·TekSavvy Solutions..
| reply to NetFixer
I saw that even then they should not out right hung up on him.
It could be a scam for exp I lift my old bank account in the US open so I could still order shit from the states. My father got a call from someone saying they were calling on behalf of the bank and it was about my dept card.
However my dad forgot I had it. So when they said the name on the card I'm named after my father he no idea WTF she was talking about and the lady got bitchy with him so he got bitchy right back. She at last hung up on him. He want to bank next day and asked about it. Bank said we would never send anything to a 3rd party like that.
Also also this person knew my home phone the bank I used and guessed or knew I had a dept card. So comcast may not calling him but a scummier. The one who called my dad hung up just like the people he was taking about. When he got bitchy with them for getting bitchy with him they just hung up. |
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neufuse
join:2006-12-06
Indiana, PA
·Comcast
| reply to neufuse
Re: [Bandwidth Abuse] comcast asked us not to use VPN
Ok this guy called back again... and the number on the caller ID isnt even a business number, I think someone is trying to either screw with me or is trying to scam me... because I looked it up and it came back to a residance in California... Might have to get an authority involved in this because this is just getting very annoying and stupid.. and yes once i hung up on them and once they hung up on me after I made them mad |
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Loker
Premium
join:2004-07-11
Fargo, ND
clubs: | reply to neufuse
what number? |
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ahhnold
join:2003-12-04
Orland Park, IL
| reply to neufuse
Re: wtf? comcast asked us not to use VPN
said by neufuse : 1 TB which is 1024 GB." As an aside .... 1TB = 1000GB *not* 1024GB |
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