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Forums » The Site » Old Forums » Adelphia HSI » West Palm Beach FL. area / HSI transition
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Poll: Who has asked for adelphia level 2 or 3 tech support? »
page: 1 · 2 · 3 · 4 · 5 · 6 · 7 · 8 · 9
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Maxx123

@comcast.net

reply to Maxx123
Re: West Palm Beach FL. area / HSI transition

As of 12:50 EDT all is working again with no changes to the router info on my part. IOW Comcast telling me all last week and weekend that it was my problem and my errors of equipment/configuration has been proven to be the bull that I suspected. You might want to keep that in mind before changing any of your own configurations.


fastracer

join:2006-08-04
West Palm Beach, FL

Today has been a sloooow day. Web pages partially load. Speeds are down to dial up speeds. Upload test speeds all fail.
Speedtest.net reports 140 kbps down. Upload hangs-no result.
I guess this is all expected with the transition. Hopefully we'll be back up and running soon!


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

reply to Maxx123
said by Maxx123 :

As of 12:50 EDT all is working again with no changes to the router info on my part. IOW Comcast telling me all last week and weekend that it was my problem and my errors of equipment/configuration has been proven to be the bull that I suspected. You might want to keep that in mind before changing any of your own configurations.
Good to hear. The largest migration of cable customers ever does indeed throw up some issues that are complicated.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


joepwpb
Premium
join:2000-12-15
West Palm Beach, FL

reply to fastracer
said by fastracer See Profile :

Today has been a sloooow day. Web pages partially load. Speeds are down to dial up speeds. Upload test speeds all fail.
Speedtest.net reports 140 kbps down. Upload hangs-no result.
I guess this is all expected with the transition. Hopefully we'll be back up and running soon!
Actually, my situation has improved from this morning.

Joe P


fastracer

join:2006-08-04
West Palm Beach, FL

said by joepwpb See Profile :

Actually, my situation has improved from this morning.

Joe P
Mine has increased by a lot. I was out most of the afternoon and when I came back speeds are back to normal...actually quite fast on the download



johndoe303

join:2003-01-01
Boca Raton, FL

Still nothing in Boca..

fastracer those speeds look like speedboost..

So does anyone official care to comment on my thoughts on speed after the transition for Adel 6/768 customers? I'm still waiting.
--
TCHRacing.com - Florida's Ford & Mustang Forum


Khaos
-K-OS-
Premium
join:2007-03-12
West Palm Beach, FL
clubs:

said by johndoe303 See Profile :

Still nothing in Boca..

fastracer those speeds look like speedboost..

So does anyone official care to comment on my thoughts on speed after the transition for Adel 6/768 customers? I'm still waiting.
Customers that recieve the 6000Mb/768Kb will go to 6000Mb powerboost/384Kb and the premier charge will be removed.That kinda stinks cuz their taking away some of my upload.We won't be able to get 768Kb back until april in the Palm Beach County area.


yengec

join:2000-03-24
Boca Raton, FL
reply to johndoe303
Came home at 5:30 and HSI was down, reset everything but still eveything's on Adelphia. My speeds are also horribly slow. UL is good but DL is baaad.



panth1
The Coyote

join:2000-12-11
Boca Raton, FL

1 edit
Checking my modem logs, modem went out around 12 am and was back on in about 10 minutes this morning.

Received a new ip address and speeds are similar as they were before.

Pings are high at the ATT and Level 3 peering points though.


hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:

reply to johndoe303
said by johndoe303 See Profile :

So does anyone official care to comment on my thoughts on speed after the transition for Adel 6/768 customers? I'm still waiting.
There is no one "official" in here.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

startech17

join:2002-09-10
Jupiter, FL
reply to panth1
speeds are still the same. i tried resetting my modem again, still nothing.



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
clubs:
What modem and what router do you have?

Hob

startech17

join:2002-09-10
Jupiter, FL
Motorola Sb5101 and a D-link DGL-4300.


joepwpb
Premium
join:2000-12-15
West Palm Beach, FL

reply to hobgoblin
I just checked my modem logs and saw the following:

2007-03-26 17:12:34

Started Unicast Maintenance Ranging - No Response received - T3 time-out

Would someone care to interpret? Does it have anything to do with the transition?

Joe P

startech17

join:2002-09-10
Jupiter, FL
if you are wondering i did try to connect the modem straight to the computer, still the same speeds.


Ripper
Premium
join:2002-02-07
West Palm Beach, FL
reply to startech17
What are the first 2 numbers of your ip,mine is still 69.xx.xxx.xx. No change here yet.

startech17

join:2002-09-10
Jupiter, FL

1 edit
24.xx.xx.xxx . HPC lives in jupiter as well and hes gotten the new speeds. i will ask them when they come out on friday.


johndoe303

join:2003-01-01
Boca Raton, FL

reply to Khaos
said by Khaos See ProfileCustomers that recieve the 6000Mb/768Kb will go to 6000Mb powerboost/384Kb and the premier charge will be removed.That kinda stinks cuz their taking away some of my upload.We won't be able to get 768Kb back until april in the Palm Beach County area.
[/BQUOTE :


Well I just spoke with a rep who claimed they recently had a meeting about this. He claimed that in this meeting they were told Adel 4MB customer will be upgraded to 6/768 for free and all current Adel Premiere 6/768 customers would stay the same (kind of). He then went on to tell me that they said in a few weeks time all old Adel Premiere 6/768 customers would be upgraded to 8/768 similar to service currently available in Martin County. When I asked about caps and pricing for premiere customers he gave me a phone number to some HSI management department where I've been on hold for a bit.
--
TCHRacing.com - Florida's Ford & Mustang Forum


Ripper
Premium
join:2002-02-07
West Palm Beach, FL

1 edit
reply to startech17
That looks like a Comcast ip. Have you tried (click -reset to factory settings then click - restart/reboot) in »192.168.100.1 on your Modem.

startech17

join:2002-09-10
Jupiter, FL
well, i have thought about doing that....hmmm. do you really think thats such a good idea?
Forums » The Site » Old Forums » Adelphia HSIPoll: Who has asked for adelphia level 2 or 3 tech support? »
page: 1 · 2 · 3 · 4 · 5 · 6 · 7 · 8 · 9


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