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CLEVELTECH

join:2006-12-21
02107

reply to Rick
Re: So what?

Hey listen I'm not in total disagreement with you. My issue with Comcast is not about the heavy downloading, it really isn't. It's the lying they do and they know that they do. If I had done more research instead of taking this rep's word when I questioned her about comcast's bandwidth cap limit where she lied to me, I would have NEVER gotten comcast in the first place.

Believe me, I had Cox Communications for 7 years and they have a cap and if you do go over it? They throttle you which is fine by me to be very honest. I really don't care. My issue with Comcast is the lying and how they hate publicity like this and are quick to try to silence those for telling their story. Trust me on this.
I have Verizon DSL and even though the speed is only 3 megs, hell man I can download, webcam video conference with whomever whenever I want without worry about going over some pathetic unknown cap to me which this company creates and changes the rules as they go along. This is why I'm angry and hate them.
Whenever Brian Roberts speaks and brags about his company's offerings and how great it is, it makes me sick of what a blowhard liar he is and he himself knows that Comcast's network can't handle the ever growing amount of users and the vast media content that is being added on the net.

This is going to continue to be a problem for this company. It's not going away and this is why I think Comcast has fought so hard to try to keep fiber out of the town i live in because they know they can't compete once it's here.

CLEVELTECH

join:2006-12-21
02107

reply to Rick
Of course. When I lived in RI I had Cox Communications and paid a lot more for their services and believe me it was great.
And believe me I did try to get a higher account, commercial, ect from Comcast and when I did the research, it would NOT make any difference whatsover. This is why I hate them and the monopoly that they have in Massachusetts. I won't ever get them again.

moonpuppy

join:2000-08-21
Glen Burnie, MD
·Verizon Online DSL

reply to Rick
said by Rick See Profile :

said by moonpuppy See Profile :

said by Loker See Profile :

if more people will be reaching it then in theory since Comcast's cap evolves unlike a set cap it will react and go up allowing people to download more...

This will only happen IF Comcast upgrades the rest of the network to handle the speeds. If they can't handle the few bandwidth hogs they have now, why even up the speeds if the network can't handle the traffic?
Why do you feel that Comcast should be in the business of handling "a few" bandwidth hogs? That's somewhat like saying that in some rural town, population 100..they should put an interstate highway in because 10 people want to go faster than they can now on the dirt roads that are presently there.

It would seem to me to be a much smarter business decision to say to those few "hogs" (and really, i hate that word)..
we just can't service you today. It's not what we do..nor are we setup for that.
All I have said on this subject is say how much is too much.

Every single commercial touts how "fast" the service is. You can download songs, do video mail, video chats, etc. However, they never say you have a limit or that too much will get you kicked off the network.

Now, Comcast is in the business to get more market share. BUT, are they going to be another AOL when they offered their "unlimited" package? Oversold nodes are not what they want. Comcast needs to make sure that if they get all the people they want signed on, then need the capacity to have many of them on (like 6pm to 9pm.)

said by Rick See Profile :

You know, I don't go to my local grocery store expecting to buy a sofa. It's not what they do.
WORST ANALOGY EVER!

said by Rick See Profile :

And, what Comcast doesn't do is to supply people with 300 gigs of data a month at these speeds..for 42 bucks a month.
Then how much can you download for $42/month?

said by Rick See Profile :

Or, once again, an idea i really think could work for many..get a dsl connection too and split things up between them. It's only 20 or 25 more per month we're talking about here. I'd be glad to pay that if i was in the 300gig a month camp.
How would this work if there are no other providers in the area?

Kearnstd
Elf Wizard
Premium
join:2002-01-22
Mullica Hill, NJ
reply to ciucca
they just need to define unlimited, to us in the real world unlimited means no limits. however in legalese it clearly has limits and isnt really unlimited.
--
[65 Arcanist]Filan(High Elf) Zone: Broadband Reports

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to CLEVELTECH
Bitter Billy,

Please go read the differences between DOCSIS and DSL and then come back to continue your tirade against Comcast here. You're really boring and it's old. We get it. you downloaded too much, you ignored their warnings, you got cut off and now you star as a turtle in a comcast commercial.

You're not a pirate, I agree. What you are is someone that felt his own rules trumped that of the provider who spelled it out for you.

Your provider told you that you used more than what was considered residential use. You admitted to being unresponsive and now you're running around YouTube looking a fool with little sympathy.

You may have run across people that may not do this or that as you say they claim, but you don't know. People like to lie.. people like to leave things out like they have a wireless AP that isn't secured. Or they download movies and confuse 1.5 hours with "a little bit"..

You got what you wanted.. there is a cap.. you hit that cap.. they don't need to answer to you. They are allowed to sell their service as they see fit. They claim the service is for use in a typical residential environment. They also say you are not allowed to use the service in which is impacts others in the area. You obviously crossed both lines and then told them to jump off and you got discod'. There's a big difference in doing things right and wrong. You did it wrong, Mr. Slowsky.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to CLEVELTECH
WHy do you keep asking questions for which you've been answered OVER AND OVER AND OVER AND OVER AND OVER AND OVER again?

I know why.. because you are waiting for someone to agree with you.

Acceptable usage is defined in your AUP "TYPICAL RESIDENTIAL USE".. Also, they stated that you may impact the use of the network for others.

Further - why does EVERY COMCAST OR CABLE FORUM have to be over run by your tired and continual sotry of how you got booted off?

Do you know how to start a website? Can you use your own site to carry out your war against comcast?

Get off the cross already.. god knows someone else could use the wood.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS

reply to ciucca
said by ciucca See Profile :

Who cares?!

Give me a DOCSIS 1.0 modem with @home (remember them?) service, an uncapped modem and no bandwidth restrictions.
Yes, I have fond memories of @home. Verizon FiOS has rekindled those memories. I hope FiOS lasts a little longer than @home.

CLEVELTECH

join:2006-12-21
02107


4 edits
reply to fiberguy
Then why don;t answer the question that I still to this have not gotten a straight forward answer on: What is acceptable usage to you? I hate lie and the liars who tell them. This is what Comcast is and people like you don't wanna see that this is and will continue to be a problem.

Answer the question, it's very simple. and Comcast HAS TO ANSWER ME since I AM PAYING them. They CANNOT have it both ways.
I realize that you are employed by Comcast thereby you are going to take their side no matter what even though they are wrong and you know it. But this is an issue that is not going away and if you stood in front of a court judge and gave that kind of answer, I guarantee that judge would've gotten very angry and thrown the book at you (which would be rightfully deserved).
And for the record, I don't want your sympathy (pathetic you even make that kind of remark) I'm making those that sign up with Comcast FULLY AWARE of what they need to know before they hand over their hard-earned money to this company. Let's be honest here, it's obvious to me you're not gonna tell people about this little unknown cap policy.


timmay07



reply to moonpuppy
Not sure if anyone reads the stock reports but comcast is using its profit and announced that it was using $800 million to upgrade its networks even further. So i believe they will be expanding bandwidth. theyd have to since they are selling their Digital Voice services in so many areas now.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to CLEVELTECH
You assume WAY too much in your post... you let your red blinded anger towards comcast make you sound paranoid. You don't know me.. let's make that clear RIGHT NOW. You keep spewing crap to get the crap you get in return. With that said..

.. you've been answered. You've been told time after time after time. Before you go off half cocked that you have some sort of right to know a cap - step off! You don't! NO WHERE IS THERE ANYTHING THAT AFFORDS YOU THE RIGHT TO A DEFINITE CAP! Answer to THAT one!

Your service is for Typical Residential use. Does the typical residential user download 300 or 400 gig of data a month? NO! Does the "typical residential user" work from home and transfer large packages all the time? No! Does the "typical residential user" run a server from their home? Does the "typical residential user" open up their access point, snug the face of the AUP and share their wireless connection with their neighbors where there is NO control over the use? NO! Does the typical residential user surf YouTube? Yahoo? Check and send email? download MP3 music? build A website? Do they get windows updates? run about and up to 5 computers? Yes! Does the typical residential user comply with the AUP and the owner of the network when they are called by said provider and cut back on their use when asked to because they are using too much? or do they tell them to "f*(ck off, it's my service, I pay for it and I'll use it how I want" (which a total disregard for the AUP in the first place)... no! They don't!

You've been told time after time after time after time, and you are well aware of how cable technology works and is operated. You continue to ignore the answers because they don't agree with the high and mighty Clevetech! What you do is make slanderous lies, incriminate yourself on video to saying one thing and then say another elsewhere... you also act like you have uncovered something that no one knew about until you got the scoup before anyone else.

Here's the deal.. you know what you were doing wrong. You failed to answer to them because YOU didn't get the answer YOU wanted. Who owes you anything to begin with? You are somewhere in the belief that you are owed ANYTHING beyond that of a residential service to which you admitted you weren't using it for. Grow up already and PLEASE stop turning EVERY SINGLE FRICKING FORUM into the "I'm clevetech and comcast turned me off" forum. How does DOCSIS3.0 cable technology relate to your beef with Comcast! Get a life already! Stop trolling these forums with your personal vendetta against a company you have a beef with. Show us a reasonable amount of history in your posts that shows anything other than your involvement in that forum that doesn't have you turning it into your personal fight. I can't believe you continue to do it in the very forum where you dissed' the people of BBR in your youtube videos to begin with!

And for the record - let me correct you since your fact finding is HORRIBLY bad as proven in about everything you've ever tried to state the facts on:

1) I put my mouth where *I PERSONALLY FEEL*.. If you have supposidly looked into my posting history you'd know that I've taken a stance on both side of BOTH parts of the industry. I think on my own and there is NO ONE out there that could pay me enough to do otherwise. Got it?!

2) You know nothing of the court system - so stop trying. We'll see how much you know if you ever actually make it into court. (which will never happen). You make me laugh with your "I guarantee you" crap and the "throw the book at you" comment. Watch much of the old key stone cop movies do you? Perry mason perhaps? "Rightfully deserved"? Wow! And you have the nerve to tell me I'm clearly taking sides? How about you..? You've clearly taken a side and are playing judge against me!

You make me laugh - at best.

You should spend more time worrying about your own personal life instead of slandering a company because of your own personal issues. You could find out that these big bad companies finally get tired of your little dog nipping at their heels pestering ultimately kick you back. No one is guilty of anything right now.. but you know that because you are an expert on the law, right? If no one is guilty of anything, you need to be careful of the (at this point) slander you are spewing in your efforts to let people know of something that actually doesn't exist. Leave it up to the courts or AG, if it ever makes it there, to decide.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown

CLEVELTECH

join:2006-12-21
02107


4 edits
WOW, amazing. As usual you don't listen and you avoid answering the question by tippy-toeing. Pathetic.. I never dissed anyone on DSLR rather I was asking a tough question that needs to be answered and what I've gotten from you (and others like you) is rather than being direct you tippy-toe on it. THAT IS NOT AN ANSWER.
Personal attacks is another act I've gotten by SOME users on this forum but NOT all. In fact, some guys were very nice actually and if you actually listened to my vid posts (which you didn't) you would see I said so.

Comcast is guilty of cutting users off and not being honest with them, it's been proven by others out there and they will face the court system eventually. With ever-growing users getting knocked-off this is not going away.
When I ask "what is acceptable usage?" I'm asking a very simple question. Instead I get NO answer on it. And you still won't answer it either.

"Your service is for Typical Residential use. Does the typical residential user download 300 or 400 gig of data a month? NO! Does the "typical residential user" work from home and transfer large packages all the time? No! Does the "typical residential user" run a server from their home? Does the "typical residential user" open up their access point, snug the face of the AUP and share their wireless connection with their neighbors where there is NO control over the use? NO!"
"Does the typical residential user surf YouTube? Yahoo? Check and send email? download MP3 music? build A website? Do they get windows updates? run about and up to 5 computers? Yes! Does the typical residential user comply with the AUP and the owner of the network when they are called by said provider and cut back on their use when asked to because they are using too much? or do they tell them to "f*(ck off, it's my service, I pay for it and I'll use it how I want" (which a total disregard for the AUP in the first place)... no! They don't!"

Man you assume a lot too. I don't run a server, don't work from home, don't use any type of file-sharing software, don't pirate, never shared my wireless connection with anyone.
You seem to forget that the ABUSE REP that called me was very rude and refused to divulge anything to me AND I was willing to pay more and NO ONE was willing to help. I asked the abuse rep to gimme a hard number to that I can manage my downloading habits and he refused to give me a hard number or a round number.
Comcast's network obviously not working as dozens of people complaining are testifying.
This is what you fail to understand. When I had Cox, I paid for the services and NEVER had issue with them.

»www.cox.com/policy/limitations.asp

Oh WOW!! Here's an ISP that posts their limitations, look at that. Every HSI company provides the limits you agree to. That is unless you are Comcast. Unlike Cox Communications, Comcast has a lot to learn on how to run a business with HSI. Unless you are a lawyer, the TOS doesn't mean anything to normal people. Their fuzzy AUP may be legal but certainly on the grey side of it. It's not as black and white as you think. Their day in court will eventually happen. You wanna try and argue this with me? So far, it's not looking good for you.
I will not be silenced on this no matter what YOU or anyone else says.
here's another analogy for you:
I think it's obvious if someone walked to a store and walked out with a product, they expect the product (whatever it is) to be what they thought they purchased.

You don't walk into a store and purchase a piece of clothing for instance without checking to make sure it's the clothing you intended to purchase. Or for that matter that it's the proper size. I'm a size 36 for my pants. If I purchase a size 50 or 31 I'll have a problem and want to return it for the correct fit.

Comcast is no different. We purchased a product that was either too big or too small. But they won't tell you what size you really purchased either. Just guess what you bought. You just know it's the wrong size.
Here's another analogy:
If you have a unlimited checking account and write 1000 checks a month for several months, will the bank get pissed and demand you upgrade to a business account because you are writing too many checks?

Same crap as what Comcast is arguing. You shouldn't be using the service completely. You should only be using a fraction of the service you paid for. That's the sad part.
And FYI, their phone service is limited too and yet when you see one of their "Comcastic" commercials, it's advertising their phone service as (guess what, DUH) "UNLIMITED". And another former Comcast tech told me that they call people up with the same crap they tell people of their internet service, to (guess what) "limit their phone usage".
Care to argue with me on that one?

This is what I know of the court system:
When a judge asks a question why has this company booted off a user and I being the tech citing the fuzzy AUP and I clearly state that there "is no limit" but at the same time is terminating users because they "won't limit their usage" and COMCAST will not divulge what those limits are that's a problem. If I were that guy being questioned and gave that judge an answer that clearly people have been asking many many times the judge would slam the gavel down, get very angry and hold me and the company in contempt.
This is the way it is. It's not rocket science here. You lie to a court judge you get in trouble. There's no "gray area".
Even you are intelligent enough know that.

This is NOT a personal vendetta.
As far as me slandering anyone? What am I doing that is slandering?
I'm telling people what happened to me and others like me. Have you talked to others that this has happened to? Have you ever listened? I was just in contact with a guy who uses less then 30 Gigs monthly and Comcast accused him of using over 300 Gigs. He uses HSI for internet browsing and email. That's it. Hardly able to get to 300 Gigs with that IMO.
This isn't an opinion, this is fact. You just don't wanna see it because you are passionate about your job or financially motivated. I give you credit as trying to discredit me and others like me and play down a serious problem with this company's network. That's what anyone would do trying to protect the company that signs their paycheck every week.

»www.cbsnews.com/stories/2004/01/···hStories

This isn't slander when a major media news outlet (like CBS news or the Boston Globe) reports it as existing and happening to people. Wouldn't it be funny if this story eventually hits the NY TIMES? This would a nightmare for Comcast. FYI, my buds blog (who's another former Comcast subscriber) has been viewed from as far as Israel, Australia, the UK, Germany, Saudi Arabia and so on. It's been fascinating watching who is looking at it and from where. His blog is getting 200-300 hits a DAY.

»comcastissue.blogspot.com/

You wanna call him a liar since he's been in the IT tech field for over 17 years and knows what he's talking about? Here's a good question for you: Why is Comcast fighting Utopianet from being built in Utah? Rather than go after them directly, my bud intends to do something Comcast never expected. He's going to push for Utopia and Net Neutrality in his area. The company doesn't want either. I'm amazed how unprofessional Comcast has proven and how poor their technology is. My bud remembers ripping CAT-2 cables out of his network and replacing them with CAT 5 or fiber 10 years ago! Comcast is afraid of Utopia, Qwest, SBC, and Verizon. They know they can't compete.

I don't know what planet you've been on but here on earth when someone lies and they get caught in a lie they are in trouble and never trusted again. You can't trust a company to do what's right for it's customers. That's why the Government has laws against unfair business practices. You made me laugh really hard tonight so I thank you.
I'm sure Comcast is a great company to work for. In fact, I know they are because I know three guys that work for them.
We're done talking. Take care of yourself.

"However beautiful the strategy, you should occasionally look at the results."
-- Winston Churchill

fiberguy
My views are my own.
Premium
join:2005-05-20

All real good... now take your fight somewhere else. It doesn't belong in EVER freakin' cable forum on BBR.

What part of that don't YOU get?

Headline: DOCSIS3.0 in the future
You: Comcast lies

Headline: Cable adds more HD Channels
You: Comcast cut me off!

Headline: Comcast signs retrans agreement
You: Comcast won't reveal caps.

What don't you see?

nothing else really matters - you've tagged every forum here and it's nauseating already.. enough!
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown

CLEVELTECH

join:2006-12-21
02107
Thank you. Hehehe


JTRockville
Data Ho
Premium,MVM
join:2002-01-28
Rockville, MD
clubs:
·LINGO
·Sprint Mobile Broa..
·surpasshosting
·Verizon FIOS

reply to fiberguy
What's nauseating, is reading all the headlines about how Comcast's system is superior and has adequate capacity, while Comcast simultaneously terminates anyone who tests those claims. I think it's honorable that CLEVELTECH See Profile, and others like him, take the time to expose the realities of how adequately (or inadequately as the case may be) Comcast's system performs.

Thanks CLEVELTECH See Profile. Your efforts are much appreciated.

CLEVELTECH

join:2006-12-21
02107


1 edit
Thank you. As I said before, people like me (that this happened to) are not gonna be silenced. One thing I will say about the debate that I had with this member it became very personal when he started with the personal attacks and once I showed him what he blatantly ignores, he backed right down.
It is so easy for the man to ignore the issue when his paycheck DEPENDS on it. That is what is very sad about this whole argument.
I loved his line about "slander". This has been happening for the past 4 years (that we know of) with Comcast booting off members for the fuzzy AUP and he's disregarding the people that this has happened to-in other words-they are liars or they don't exist. That's very typical of a corporate public-relations employee doing damage control. In other words "we'll take your money, and shut up".
If you want the truth, I never laughed so hard in my life at this pathetic attempt at diverting attention from the real problem or better yet, trying to discredit me and others like me.
How sad.
Spreading the word JT is the best weapon against arrogance in the most childish form. People have the right to know.
And this member (along with his supporters) know it. Let's face it, I said something right to get under his skin.

fiberguy
My views are my own.
Premium
join:2005-05-20

reply to JTRockville
So, I assume that it gives him the right to tag every forum with his person issues? It's no different than driving into the slums and seeing all the graffiti all over the side of buildings, bus stations, light poles, etc.

Your skewed version of the issue, JT, is obvious as well. I surely see clearly now, thank you, on how having a superior network equates to "abuse and use our residential network anyway you see fit" ...

You really need to try harder.
--
"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown


sonofjay
Mission Accomplished - Bush May 1, 2003
Premium,MVM
join:2001-05-14
North Attleboro, MA
·Vonage
·Earthlink Cable Mo..


3 edits
reply to CLEVELTECH
CLEVELTECH See Profile,

I have not spoken up yet, but I too think what you are doing is great and in the end it will benefit all of Comcast's customers. As I posted in other threads on the subject, today's customers are educated and savvy enough to understand what broadband limits are and by publishing them both Comcast and the customer win. Comcast benefits by being able to protect its product and profit margins, and the Customer benefits by being informed customer and able to make a decision on the product and its benefits before purchasing it or afterwards by deciding to continue to do so. Honestly, a well laid out definition of what the product is, what its limits and rules are is a good things for both parties.

I do not know if you were actually part of or the reason for the article in the Globe but as you said it is though education and word of mouth that that the 'broadband-lite" product will be put out to the consumer to decide its value. I know when you first joined DLSR a few months back you were down near this neck of the woods so I thought though I would offer you a Kudos! and say welcome to the neighborhood!

Keep up the the good work and stick with the product, policy and limits debates and not the personal ones.

Thank you! -S
--
Mission Accomplished

CLEVELTECH

join:2006-12-21
02107


2 edits
reply to fiberguy
This is NOT a personal issue or a vendetta so stop accusing me of making it one. You are delusional to think that this one-sided, vague policy that Comcast enforces is ok and will continue to be ok with the explosion of media and content on the internet.
PEOPLE HAVE THE RIGHT TO KNOW. OK?

So what you are saying in this argument is:

So just send them a check and shut up? Is that it?

I have a bridge I want to sell the guy. Please please PLEASE tell him I have a bridge all nice and shiny to sell him. I swear it's owned by me and I'll be happy to sell it for a modest cost.
But don't go there, don't have anyone check it out, just trust me, it's really there..... shall I continue???

CLEVELTECH

join:2006-12-21
02107


2 edits
reply to sonofjay
Yes I was part of the reason why the Boston Globe contacted me. The reporter saw my video and was VERY interested in hearing what I had to say. She also spoke to another guy who has a blog in fact on this very issue. There were several others in my area who also got booted for an "invisible cap" that this company refuses to divulge and would rather lie about it.
This is only the beginning. The public has a right to know.
If anything good comes out of this is Comcast WILL upgrade their badly needed networks to handle the users AND their one-sided AUP will be re-written. That is a good thing. What's the worse that could happen? They could stand in front of a judge and face angry former subscribers, which also would also would be a good thing.
Take a look at Cox's AUP. Comcast could learn a thing or two.
Obviously by me talking it's annoying some who would rather sweep this under the rug, protect those that sign their paychecks, and live with the illusion that there's nothing wrong.
I'm going to keep talking.

fiberguy
My views are my own.
Premium
join:2005-05-20
reply to CLEVELTECH
Since people have a right to know.. buy a domain, get a hosting account, and tell your story there. Why do you have to tag each and every news forum regarding cable about your experience with Comcast?

What part of that don't you get?
Forums » Comcast DOCSIS 3.0: This Summer?
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