| reply to Rick
Re: So what? That I understand. But here's the burning question that nobody seems to want to answer: What is acceptable usage?
Not everyone that has gotten booted off was a heavy downloader. Comcast cannot have it both ways where they tell people that there "is no limit" yet at the same time are telling people "limit your usage". |
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 RickPremium,MVM
join:2001-02-06
Waterbury, CT | Comcast doesn't define it because it can vary from area to area.
In the outskirts of my city, there are those who see much better primetime speeds than we do here in this bigger city. And so, obviously, Comcast can be more lenient when it comes to users there instead of here.
My area is much more congested and was recently transitioned from Adelphia and obviously, theres still work to be done. I have no problems with the service because overall, my time spent on it is 90% off peak times...and everything runs great then.
But, as soon as rush hour hits..people are seeing very degraded speeds in this city. Until they can get it all properly configured and enough bandwidth supplied to this city, it's important that they enforce their TOS closely.
I have faith that they'll do it but it will take time. In the meantime though, I can sympathize with those having problems..because for many people..primetime is the only time they have to use the service.
Really, I think that people need to take it upon themselves to know whether they're a very heavy user or not. We're not talking about occassional downloading here.
We're talking about 200 to 300 gigs a month. If someone doesn't know they fall in that camp..then I think they probably should.
Also, I'm not sure where you are getting your information but I haven't seen people cut off for much less than those levels.
Perhaps there was other issues involved in their misuse of the service.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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| All you have to do is do a search on google and a lot of information concerning the bandwidth limits comcast has in place and you will see that many people have gotten booted off and this is not an isolated issue. |
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RickPremium,MVM
join:2001-02-06
Waterbury, CT | said by CLEVELTECH:All you have to do is do a search on google and a lot of information concerning the bandwidth limits comcast has in place and you will see that many people have gotten booted off and this is not an isolated issue. Having been around BBR for a long time now, I'm quite aware of several who have gotten booted off their respective services and the reasons behind it.
And, I think it's safe to say, that when it is for bandwidth related issues, Comcasts tolerance level is very high, even up to the 200Gig per month range.
I'm sorry, but I think that is VERY fair of them and more than adequate for the level of RESIDENTIAL service they are providing here to the masses.
I think that it is incumbent upon people who fall into those kinds of ranges to KNOW that they are and to make adequate plans for a service or services that can accommodate their special needs.
It is not fair for you to expect that for 42.95 per month, that this service will be the end all for everything you need it to be. I used to have a company whereby I had and paid for a T1 line into our offices, back in the day when it was 1000.00 + per month. I KNEW what we needed..and knew that that was the level of service which my business demanded, and which I had to pay for. I did not go to my local cable company and try to convince them to run a 40.00 per month residential line into my office and try to claim that I had the right to that..and to unlimited usage on that account.
In just watching your Youtube video located here..
you state clearly that you have and had the means in place to monitor your usage.
»www.youtube.com/profile?user=CLEVELTECH
You KNEW the kinds of bandwidth requirements you had, and that you were downloading and/or uploading mega gigs of data.
You ALSO received a phone call from Comcast, warning you and asking you to moderate your usage.
All of that was a VERY clear warning sign, which you apparently didn't heed.
But now, it's somehow all Comcasts fault for your predicament.
There is ONE thing I strongly agree with you on after watching your video. You seemed very receptive to subscribing to a higher level of service..and paying for it. It would have been good if the company did have something in place to respond to that and for users like you who want and demand more. Again, I don't fault you for your usage..I'm just suggesting that you are looking at the wrong provider to supply it to you.
By the same token however, I don't think you can fault Comcast for not having it either. What they are today ..is what they are. A provider of cable broadband to residential users. I don't think you can demand that they be more than they really want to be as a company, or that they have the network in place for.
Again, and in closing..I really think that for many in your situation..the solution is to have a couple services in place. Both DSL and Cable are relatively cheap these days, and certainly wouldn't equal the cost of a T1.
People like yourselves could split your usage up among the two services and head off this kind of an issue from ever happening in the first place.
But, if it's not available, then I think it's only fair that you research and supply yourself with a service that will fit your needs. And obviously, that will cost more.
But, it should for those who require such levels of service.
Bandwidth is not cheap..especially when you get up to those speeds and capacities.
GL to you.
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The Coyote captured the RR! Roadrunner Rick is now Comcastic! |
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| Of course. When I lived in RI I had Cox Communications and paid a lot more for their services and believe me it was great.
And believe me I did try to get a higher account, commercial, ect from Comcast and when I did the research, it would NOT make any difference whatsover. This is why I hate them and the monopoly that they have in Massachusetts. I won't ever get them again. |
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fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to CLEVELTECH
WHy do you keep asking questions for which you've been answered OVER AND OVER AND OVER AND OVER AND OVER AND OVER again?
I know why.. because you are waiting for someone to agree with you.
Acceptable usage is defined in your AUP "TYPICAL RESIDENTIAL USE".. Also, they stated that you may impact the use of the network for others.
Further - why does EVERY COMCAST OR CABLE FORUM have to be over run by your tired and continual sotry of how you got booted off?
Do you know how to start a website? Can you use your own site to carry out your war against comcast?
Get off the cross already.. god knows someone else could use the wood.
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"Complaining is the least path of resistance for the self-reitchous and lazy ... those who also never take the time to point out a good fortune when the opportunity presents itself. It says a lot about one's moral character." - Unknown |
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