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reply to Cobalt Info

Re: Cobalt Broadband

I still have unresolved issues with Cobalt's Service. They think if they ignore you long enough that you will go away.

I would not suggest their service, even if they are the only one in the area. Their customer service is poor, they rarely ever call you back. I had to call back them 3 or 4 times when they were supposed to call me back,.. and this was when I was trying to order the service.

Their product is extremely poor, which is my biggest issue.
They do not understand the technology they are deploying, and they overload their equipment which effects performance. Their installation is a joke, and very unprofessional.

Overall, I would wait until you can get a reputible company in your area.
If you do decide to go with them anyway, read their contract carefully so you fully understand what you're getting yourself in to.

Cobalt Sux This is a little confusing. Are you Cobalt info ?

I am, but why is that confusing? I got frustated one night and needed a name change.

I believe that the site requires a user to only have one account. One person posting under multiple logins gives the impression of a conversation between multiple people, not the same person talking to their alternate persona. Or in this case it is you having problems with a WISP, not two different people in the same area having problems.

If you want to change your user name you can do that at any time and that is within site rules, but multiple accounts are not.

I apologize if that is the impression you got. I thought it was pretty obvious. And I was not replying to myself in any way to give the impression that this was another person.

To address your statement:
"Or in this case it is you having problems with a WISP, not two different people in the same area having problems."

Actually there are many people in this area having issues, that are still unresolved.

Are you a moderator, or just a concerned poster?

Just confused if you were the same poster or not. In fact I find this whole thread very suspicious. From my count, with myself there appear to be 10 different posters in this thread. You are three of them as you first posted anonymously. Now that I look back through the thread I see that no poster other than myself has posted more than five times on this site and of all the other posters their only interest appears to be Cobalt.

Under the cirumstances I question this whole thread.

Well the first post, was my first one,.. shortly after I created an account with the same name as my first post. Doesn't sound suspicious to me. So technically there are posts by me under two names only. Not three.

And I have willing addressed and explained my two accounts.
So if you are trying to discredit me, have fun.

I have been contacted by two of the people that have posted on here via email. They are not regulars or forum junkies, they just want information. They came, posted, and I guess they are gone.

So what's your agenda? Do you have Cobalt? Do you work for Cobalt?

Also, if you notice, stoopalini is a registered user, and also from Liberty Hill. Too add to my response about your statement of me being the only one with an issue in my area.

reply to Cobalt Sux
A friend told me about this site as I had just signed up for their service about a month ago. I was really surprised by what I had read since I haven't had a problem with their system at all and regularly run VPN sessions, FTP, and Gnutella (which I am sure they wouldn't be too thrilled about). Be that as it may, I needed a static IP address which they gave to me to run a mail server and my throughput/speeds have been upwards of 1.2Mbps fairly consistently - and that is probably due to their doubling the capacity of this market recently. Having worked for Cisco in a previous life, I can tell you that while not rocket science to make this technology work, alignment of the bridge is crucial. They actually are a Cisco shop with a large data center in Austin, which is how I came ot know them. But as long as the bridge is aligned properly, you should have no problems. If the wind, or something else, changes the azimuth on the bridge mounted outside your home, your service will suffer due to packet loss - since essentially they are missing the tower completely. Anyway, I thought I would say something positive given how dismal you guys seem to be!!

Bear Creek,
I appreciate your reply.

I agree with you about wind and other factors that can effect your connectivity. My alignment should be more than sufficient. My signal is almost always -68.
My pole nevers moves, not even slightly. And it has been through some bad storms. But for some reasons I have aprox 50% retransmissions on average.

I have a couple questions about your connection, if you don't mind.

1. How far are you from the Tower? I know where Bear Creek is off of CR 200, which is not too far from there; but I assume you are a bit further down.

2. What is your signal strength on your radio?

If you would like you can email me at cobalt-in-fo@hotmail.com