said by bigjimc :

I agree. I am trying to implement GMail for a small office and it is meeting with serious friction.

One guy wants to pop it to his computer and can't get remote access.
They don't offer IMAP or caching in Outlook. (I was told that people want to use outlook).

Whaaaaaaa.

I personally use Gmail and love it. This is just my personal 2 cents. They block a lot of spam. I would dare to say 99%.

I have used Gmail for business. Less than 50 accounts. for free. It is slick.