fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to linflas
Re: We'll see what happens when the promo prices expire
said by linflas  :They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them. i'm an existing customer and they gave me promo pricing-if you don't get it the first time you call them, just keep calling until you get a service rep. who gives it to you
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NEVER pay full price: »home.comcast.net/~fonzbear2000/f···000.html |
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rayeger
join:2003-07-05
North Royalton, OH
| reply to scrummie02
I know I am going to try that when my promo expires in July. The beginning of last year, I received a flyer because I had Directv, Time Warner offered me Digital cable with one premium channel, with one DVR, and a second digital box, Road Runner, and Digital phone, for $99 a month, guaranteed for 18 months. If I read the current prices, that should be about $150 a month normally. If they don't offer to extend it, I will cancel the cable and go back to Directv (and get less picture loss that I did with Time Warner!!!). I will keep the Road Runner and Digital phone, I have no complaints about either of those. Since we have Embarq for the local phone company, they just cant come close to Time Warner in price. |
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Ahrenl
join:2004-10-26
North Andover, MA
 ·Verizon FIOS
| reply to linflas
I always take advantage of any of their advertised deals as an existing customer. I just tell them I'd like to setup a cancellation date, and *poof* instant rate reduction. The only time I was rejected was when I called BEFORE my last rate reduction had expired. They said they couldn't just roll me into a new one. So I had to wait a few weeks and call back. I've been a Comcast subscriber for 5+ years (because of a brief stint with RCN) and I currently enjoy the $99 triple play pricing package.
On a price basis I love Comcast VOIP. If I didn't get an actual discount on my cable/internet bill for having it, I would consider it terrible. If they didn't offer me the triple play promo price I would switch my voice line back to POTS with Verizon. VOIP is terrible, and only worth it if its free. 50% of the time you call my phone it tells you it's been disconnected. If you call RIGHT back it goes through, but for people who don't know that, well, it sucks. |
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linflas
join:1999-08-18
Manassas, VA | reply to RideRed
They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
 ·RoadRunner Cable
 ·DSL EXTREME
| reply to supergirl
The only issue that I've had with DSLX is SBC/at&t's lines...
since I'm at ~12k' I'm only rated for 3Mbps/512kbps. Since I use it for work (from home - VPN/X-11/Remote Desktop, etc), I need something _really_ stable. I had the service capped at 2498kbps/512kbps, as at&t's lines would cause resets during the day. Latency is low, and the service is stable, and the price is good (same as at&t's, but without PPPoE, and the typical outsourced support). I _really_ doubt that at&t would allow me to request speed caps on my line, and do it within 1 business day! DSLX's bad side was when they attempted to play Internic and hijack 404 with a namefinder service on DNS. I would have found another ISP if they didn't remove it. |
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scrummie02
Bentley
Premium
join:2004-04-16
Arlington, VA
| reply to en102
When my promo plans are up I call up and cancel. They lower them again for another six months. When six months comes up call and repeat. Works for me every time.
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"I hate conservatives, but I really hate liberals." - Matt Stone
»www.reason.com/ |
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supergirl
join:2007-03-20
Pensacola, FL | reply to en102
DSLX - I'm surprized it works reading the reviews. Maybe the low price (crappy service) is why people b*tch about them constantly. Funny, until people gripe here about them, nothing gets fixed. |
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RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA
| reply to RadioDoc
I'm sure that cable with play the telco retention game where if it becomes a choice between renewing the customer for another 1 year promo or the customer cancelling, the retention agent will just give them the promo again.
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There's only 10 types of people in this world. Those who understand binary, and those who don't. |
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en102
Canadian, eh?
join:2001-01-26
Valencia, CA
·RoadRunner Cable
·DSL EXTREME
| reply to RideRed
I agree - that's one of the main reasons I haven't been using Cable (Comcast now TimeWarner).
Promo Price $24.99 or $29.99 then ~$45 after a year 
I've had DSL, and its gone down every year (probably near the end of that). $39.95 --> $34.95 --> $29.95 --> $24.95
I on a pseudo triple play - only because it makes sense for me.
at&t local, long distance (unlimited - same price as TW)
at&t wireless (Cingular)
DSL (DSL Extreme)
DirecTv (at&t pushes Dish, but I like what I have, and their price is no better). |
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RadioDoc
58ef2c0
Premium,ExMod 2000-03
join:2000-05-11 | reply to RideRed
Yeah...the real news is how much churn there is after the promo pricing expires.
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Toolmaster of La Grange. |
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RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA
| It's easy to get customers with promo pricing...just look at DSL sales over the last few quarters.
It's keeping them when Comcast jacks the rates to "normal" that will be the trick.
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There's only 10 types of people in this world. Those who understand binary, and those who don't. |
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