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Forums » Only 15% Sign Up For Triple Play » We'll see what happens when the promo prices expire
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I just signed up for Comcast Digital Phone »
« I have triple play  

RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA

Re: We'll see what happens when the promo prices expire

I'm sure that cable with play the telco retention game where if it becomes a choice between renewing the customer for another 1 year promo or the customer cancelling, the retention agent will just give them the promo again.
--
There's only 10 types of people in this world. Those who understand binary, and those who don't. 

linflas

join:1999-08-18
Manassas, VA

Re: We'll see what happens when the promo prices expire

They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them.
Ahrenl

join:2004-10-26
North Andover, MA
·Verizon FIOS

Re: We'll see what happens when the promo prices expire

I always take advantage of any of their advertised deals as an existing customer. I just tell them I'd like to setup a cancellation date, and *poof* instant rate reduction. The only time I was rejected was when I called BEFORE my last rate reduction had expired. They said they couldn't just roll me into a new one. So I had to wait a few weeks and call back. I've been a Comcast subscriber for 5+ years (because of a brief stint with RCN) and I currently enjoy the $99 triple play pricing package.

On a price basis I love Comcast VOIP. If I didn't get an actual discount on my cable/internet bill for having it, I would consider it terrible. If they didn't offer me the triple play promo price I would switch my voice line back to POTS with Verizon. VOIP is terrible, and only worth it if its free. 50% of the time you call my phone it tells you it's been disconnected. If you call RIGHT back it goes through, but for people who don't know that, well, it sucks.

fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN

said by linflas See Profile :

They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them.
i'm an existing customer and they gave me promo pricing-if you don't get it the first time you call them, just keep calling until you get a service rep. who gives it to you
--
NEVER pay full price: »home.comcast.net/~fonzbear2000/f···000.html
Forums » Only 15% Sign Up For Triple PlayI just signed up for Comcast Digital Phone »
« I have triple play  


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