fonzbear2000
Premium
join:2005-08-09
Saint Paul, MN
| reply to linflas
Re: We'll see what happens when the promo prices expire
said by linflas  :They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them. i'm an existing customer and they gave me promo pricing-if you don't get it the first time you call them, just keep calling until you get a service rep. who gives it to you
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NEVER pay full price: »home.comcast.net/~fonzbear2000/f···000.html |
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Ahrenl
join:2004-10-26
North Andover, MA
 ·Verizon FIOS
| reply to linflas
I always take advantage of any of their advertised deals as an existing customer. I just tell them I'd like to setup a cancellation date, and *poof* instant rate reduction. The only time I was rejected was when I called BEFORE my last rate reduction had expired. They said they couldn't just roll me into a new one. So I had to wait a few weeks and call back. I've been a Comcast subscriber for 5+ years (because of a brief stint with RCN) and I currently enjoy the $99 triple play pricing package.
On a price basis I love Comcast VOIP. If I didn't get an actual discount on my cable/internet bill for having it, I would consider it terrible. If they didn't offer me the triple play promo price I would switch my voice line back to POTS with Verizon. VOIP is terrible, and only worth it if its free. 50% of the time you call my phone it tells you it's been disconnected. If you call RIGHT back it goes through, but for people who don't know that, well, it sucks. |
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linflas
join:1999-08-18
Manassas, VA | reply to RideRed
They won't even do it with existing customers. The only reason I have not switched to Comcast Digital Voice is because they refuse to give me triple play pricing because I already have data and basic cable from them. |
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RideRed
Vista needs a popup blocker for Vista
Premium
join:2005-06-18
USA
| reply to RadioDoc
I'm sure that cable with play the telco retention game where if it becomes a choice between renewing the customer for another 1 year promo or the customer cancelling, the retention agent will just give them the promo again.
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There's only 10 types of people in this world. Those who understand binary, and those who don't. |
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