 rradina join:2000-08-08 Chesterfield, MO | reply to David
Re: No 900? But what's odd is that they should have disputes against the 800 number, not the 641 number. According to the service, the "free" service is accessed through the 641 numbers. You simply dial 641 numbers and pay the LD fee -- unless you have an unlimited LD plan.
It must be that folks are disputing the LD charge to the 641 number. Perhaps they claim they were misled into calling the 641 number on the thought that it was "free conference" (as the (freeconference.com name implies). To defend the service, conferencing multiple calls is free but each call is not free. Even though some might be confused, the site doesn't hide the fact there are charges associated with the service. From their site:
In order for conference participants to reach our service, each one must call a telephone number. For Reservationless Standard and Web-Scheduled Standard conferences this number may be local or long distance, depending on their location. The only costs for these type of conference calls are whatever long distance rates are charged by each individual conference participant's long distance carrier (Sprint, MCI, AT&T, etc.). We do not require the use of any specific carrier, nor do we know what rates you pay on your calling plan. Although the name might be confusing and some might even say misleading -- they don't hide the fact that if it's not a local call for you, it's anything but free.
But in a world where bottled water has a warning label, I guess it's par for the course. |
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 DavidNow accepting new patientsPremium,VIP join:2002-05-30 Granite City, IL kudos:70 Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice
| well for the last decade and possibly even longer I know if local ILECs (not just at&t mind you) got enough complaints from a out of state number they could block it and provide evidence and notice as to why they blocked it.
from what it seems both sides are not innocent in this regard, if the above on what they did was true. |
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 rradina join:2000-08-08 Chesterfield, MO | What would the complaint be? I called a long distance number and I'm not happy about the cost? I'm surprised the telco has the authority to block a number because folks were possibly mislead into making an LD call. It would seem this authority should lie in the state's AG office and that an investigation would be warranted to determine if the public was mislead. And I don't think the AG can just declare such a fact. Doesn't the AG have to sue and win a court case?
If ISPs challenge the RIAA with having proper legal documentation before releasing an MP3 downloader name, blocking a number based on consumer complaints seems legally risky. However since the service is free, I don't know what freeconference.com would claim they are losing -- unless they sell ads on their web site and claim that by blocking their number, it damages their credibility. |
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 DavidNow accepting new patientsPremium,VIP join:2002-05-30 Granite City, IL kudos:70 Reviews:
·AT&T Southwest
·DIRECTV
·AT&T Midwest
·Google Voice
1 edit | said by rradina:What would the complaint be? I called a long distance number and I'm not happy about the cost? I'm surprised the telco has the authority to block a number because folks were possibly mislead into making an LD call. It would seem this authority should lie in the state's AG office and that an investigation would be warranted to determine if the public was mislead. And I don't think the AG can just declare such a fact. Doesn't the AG have to sue and win a court case? Could be something along those lines or they thought it was free, and they got a bill. I am sure the AG's office will have some role if this is the case but not sure as to what? maybe the AG for the states claiming the problem came to this conclusion?
I am sure there are many details that we don't know about in this regard. Maybe the number was scamming customers? Maybe it was not? We won't know till more details come about.
-- If you have a topic in the direct forum please reply to it or a post of mine, I get a notification when you do this. Koetting Ford, Granite City, illinois... YOU'RE FIRED!!
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