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Forums » US Telco Support » Verizon » Verizon Fiber Optics » [northeast] Losing internet, TV services
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what is it with verizon »
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·Verizon FIOS


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reply to JohnA
Re: [northeast] Losing internet, TV services

Not sure. It just went out an hour ago, then came back up fifteen minutes ago - not paying much attention to the lights on the ONT (flashing power LED that says that it's running off the battery) since it's installed outside. BBU has always remained green and the "using battery" light hasn't turned on, so that doesn't seem like a great indicator to go by.

I'm not exactly sure how to pull the battery on this newer-looking BBU, much less get to the actual battery. Should be pretty much the same process after I figure out how to remove the housing, no? If I pulled the battery entirely would TV/internet still work?
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