Reviews:
 ·Verizon FiOS
| I ..omg..can't..type...laughing..so...hard! "Best Buy, like Speakeasy, is known for its high level of customer service"
They must have a politician working there! What a BS meter peak! Poor Speakeasy customers...you were sold out.
Geek Squad is a joke.
BB customer service cares more about discussing WoW levels (no offense to WoW gamers here) then actually working.
BB Geek Squad will open your new purchase, make you wait, and they will activate Nortons/McAfee prior to you leaving store because you know, it's your fault your PC doesn't work from that point on.
BB pricing (see the internal website fiasco).
Their management discriminates (see court cases pending) against age.
Their loss-ratio from inside theft is higher than Home Depot .
They expect the consumer to gladly funnel in their theme-park waiting line to get to a register (4 open out of 16...on a Saturday).
...rant on infinitum |
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| 9 times out of 10 BB has given me bad customer service. Their credit service stinks and continually ripped me off. Their salespeople didn't know the basics of the items they were trying to sell me and everytime I needed support it took over an hour of waiting in line.
I spent thousands at Best Buy before they totally destroyed any chance I'd spend any money there. Since then Circuit City has received most of my business. |
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Reviews:
 ·Comcast
| said by bogey780:9 times out of 10 BB has given me bad customer service. Their credit service stinks and continually ripped me off. Their salespeople didn't know the basics of the items they were trying to sell me and everytime I needed support it took over an hour of waiting in line. I spent thousands at Best Buy before they totally destroyed any chance I'd spend any money there. Since then Circuit City has received most of my business. I actually use best buy quite a bit. I shop around for the lowest prices and buy online to save sales taxes and a couple bucks by picking it up a state over. 20 minute ride at worst.
I use thier rewards system because my wife buys so many games. It actually saves me quite a few hundred dollars a year.
Geeksquad is great ! I get thier customers on a weekly basis !
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!" |
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 CylonRedPremium,MVM
join:2000-07-06
Bloom County | reply to bogey780
said by bogey780:9 times out of 10 BB has given me bad customer service. Their credit service stinks and continually ripped me off. Their salespeople didn't know the basics of the items they were trying to sell me and everytime I needed support it took over an hour of waiting in line. I spent thousands at Best Buy before they totally destroyed any chance I'd spend any money there. Since then Circuit City has received most of my business. In my area it is the other way around - I hate CC and can't stand them while I have never had any issues with our BB in over 5 years.
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Brian
"Some people are like Slinkies...
Not really good for anything......
But they still bring a smile to your face when you push them down a flight of stairs." |
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