Re: Why people hate tech support, and why tech support hates peo

zoebisch01 join:2003-11-10 Julian, PA	reply to EGeezer Re: Why people hate tech support, and why tech support hates peo said by EGeezer : It reminds me of a cruiser video on COPS where a NC patrolman stays cool in the face of a screaming motorist who was pulled over for speeding. That is exactly what I thought of I lol'd.
	to forum · permalink · · 2007-04-02 14:38:05 ·
EGeezer Go Bobcats Premium join:2002-08-04 Country! ·Callcentric ·RoadRunner Cable ·AT&T CallVantage	reply to ShadowZWolf It reminds me of a cruiser video on COPS where a NC patrolman stays cool in the face of a screaming motorist who was pulled over for speeding. I thought the call taker did a really nice job of sticking to the procedure. I may not care for the script-based support stuff Dell has, or the crappy VoIP connections to Microsoft's offshore centers, but the caller deserved less than what he got. I have no problem giving them the service tag, contract #s, email etc. - they often send me post-call surveys, especially Microsoft's corporate server group. -- The society which scorns excellence in plumbing as a humble activity and tolerates shoddiness in philosophy because it is an exalted activity will have neither good plumbing nor good philosophy: neither its pipes or its theories will hold water.
	to forum · permalink · · 2007-04-01 16:55:07 ·


Thursday, 10-Dec 00:57:26	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 10 years online! © 1999-2009 dslreports.com.republican-creole page compression OFF