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Forums » Verizon Launches 'Premium' Tech Support » Would you like an extended warranty with your DSL?
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« Pass the buck  
AuthorAll Replies

tpac_man

join:2007-02-27
Riverbank, CA
·AT&T DSL Service

reply to Maxo
Re: Would you like an extended warranty with your DSL?

Yep I worked Tier 2 at SBC and remember them making us push for "support plus". Customer's were charged by each call instead of a monthly rate. I think Verizon is doing a great job with this new Premium tech support and hopefully it works out for them. Most issues are PC related, but there are still alot of issues on the ISP side as well.
to forum · permalink · · 2007-04-03 10:24:58 · Reply to this
Forums » Verizon Launches 'Premium' Tech Support« Pass the buck  

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