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Verizon Launches 'Premium' Tech Support > Terrible idea

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twitchyx

join:2003-06-29
Plano, TX

Terrible idea

This is a terrible idea. Customers will call and expect every little problem they have to be immediately fixed when many people who work in tech support really don't know too much about computers in the first place, and will have no idea what to do. A huge company cannot support everything. It just won't work.

to forum · permalink · 2007-04-03 16:34:19 ·

Forums > Verizon Launches 'Premium' Tech Support

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