 RideRedVista needs a popup blocker for VistaPremium join:2005-06-18 USA | Yay! Customers will get nothing, TWC will get a big bill and the lawyers get rich.
Awesome! |
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 | said by RideRed:Customers will get nothing, That's not true. Customers will get a rate increase to pay for the lawsuit.
So, yes, Awesome! |
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·Bright House
| reply to RideRed said by RideRed:Customers will get nothing, TWC will get a big bill and the lawyers get rich. Awesome! Or maybe they will go out of business and sell it all to Comcast. 
Really though, a class action lawsuit? Boy, it sounds like the customer service reps are dealing with hell. And to think, my call center took over all the Adelphia and TWC customers in Florida, and the only complaint is that the phone system isn't taking their phone number. Everything else works fine. I wonder what the real issue is. I mean, yeah, they got an ASSLOAD of new customers in an area that was hardly populated by them before, but they are national, they should have call centers all over the US to handle calls, and I know they didn't just lay off all the techs, they couldn't survive... Perhaps the employees are getting mad at some of the changes, and giving up on caring about the customer. -- SIPPhone/Gizmo # 17476200648 / PIMPNET Chatline / Ran by Asterisk & Slackware 10.1. |
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 en102Canadian, eh? join:2001-01-26 Valencia, CA | reply to smcallah Yup... Makes me glad I wasn't a Comcast customer when that cutover happened here. I'll keep my DirecTv, at&t POTS and DSL-X for now. A once/year blip is what I typically get, but both DSL-X and at&t are typically on the site in hours when there's a physical issue. DirecTv has only been offline for me 10 minutes in 3 years, due to a heavy rainstorm. |
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 | reply to RideRed TWC will get a big bill ? Not Quite.... Check this out:
»money.cnn.com/news/newsfeeds/art···UNE5.htm |
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 en102Canadian, eh? join:2001-01-26 Valencia, CA | reply to phattieg Don't forget... this is Los Angeles we're talking about. Lawsuits are what this city is all about. |
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 jester121Premium join:2003-08-09 Lake Zurich, IL | And silicone. Don't forget silicone.
(not silicon, of course, that's San Jose.) |
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