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 TechieZeroTools Are Using MePremium
join:2002-01-25
Gibsonton, FL
 ·Verizon FiOS
4 edits | RTFA This service is for people who need the help and it goes a bit beyond broadband connectivity issues.
FTFA,
"Computer users want to turn to their Internet service provider for help with their computer-related issues when those issues are too complicated for either the users or their tech-savvy acquaintances to resolve. We're answering that call for our Verizon High Speed Internet customers," Nelson said.
Among the computer components and peripherals supported by Verizon Premium Technical Support are routers, network cards, video cards, sound cards, CD/DVD reader-writer, hard drives, flash memory systems, printers, scanners, gaming consoles and firewalls. Operating systems and software supported by the service are Windows Vista, Windows XP, Windows 2000, Windows 98 and Windows Me.
It also isn't limited to DSL, you just need to be a Verizon customer. The tag on this up above is very misleading.
There are people out there who can use this kind of help, Verizon is just offering it to them. The ppl here on this board are the ppl that grandmas etc call on to help them. Not everyone is that capable or has us to help them. | |
 Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2 | I think most people that have a problem with this service is that they can't even support their own services and hardware, and now we are expected to believe that they will have a clue in how to deal with all of the other hardware and software out there? Give me a break! Figure out how to support your own product before trying to support everyone else's! If this was a company that already had great support and was now branching out into something new, I'd be all for it. As I see it now, the Verizon forums are going to get a whole lot busier as people start to receive even worse support (if that is even possible) than they already do. | |
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