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Forums » US Cable Support » Comcast » Comcast HSI » Comcast again starts to cut off Internet bandwidth hogs
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Blast - Roselle, NJ »
« [Speed] Slow speeds only on one computer  
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b1gdr3
I Blame Your Mother

join:2001-07-28
Harrisburg, PA
·Comcast

reply to Geo
Re: Comcast again starts to cut off Internet bandwidth hogs

said by Geo :

Once again, Comcast seems to be starting to cut off internet service to "customers with excessive Internet use and downloads."
As they should. It clearly states in the Terms of Service that this is going to happen. This is not anything new.
--
I wasn't born with enough middle fingers.


Geo

@comcast.net

Obviously this is an old story that is in the news once again after a long absence of publicity, and more is now at stake for customers with the advent of competing IPTV services. This most certainly IS NOT the same old story.

But does the Comcast TOS clearly define "bandwidth limitations?" Below are the only two passages in the TOS I found that discusses this issue. The company still only vaguely defines bandwidth limitations, and customers are reporting that their Abuse Department still will not tell you what the limitations are even when they disconnect you from the service for exceeding the limitations.

Please, someone correct me if I am wrong and if the complaints we are starting to see again are fair and accurate. I guess I do need to look around the net and be watchful on TV commercials to see if they still are advertising "unlimited" Internet service, but Comcast routinely did do this in the past.

»webwalker06.comcastonline.com/Cu···?Id=3712

"...Bandwidth, Data Storage and Other limitations Use of the Comcast network infrastructure in a manner that (i) exceeds the then current bandwidth, data storage or other limitations on the Comcast High-Speed Internet service or (ii) puts an excessive burden on the limitations of the network. Examples include: Using the Comcast network to run a Web-hosting server or any other commercial enterprise..."

"...You further agree to comply with all Comcast network, bandwidth, and data storage and usage limitations. You shall ensure that your bandwidth consumption using the Service does not exceed the limitations that are now in effect or may be established in the future. If your use of the Service results in the consumption of bandwidth in excess of the applicable limitations, that is a violation of this Policy. In such cases, Comcast may, in its sole discretion, terminate or suspend your Service account or request that you subscribe to a version of the Service with higher bandwidth usage limitations if you wish to continue to use the Service at higher bandwidth consumption levels..."


b1gdr3
I Blame Your Mother

join:2001-07-28
Harrisburg, PA
·Comcast

said by Geo :

But does the Comcast TOS clearly define "bandwidth limitations?"
Doesn't have to. They tell you to cut back. You don't. You get terminated. Pretty simple. Cut back means stop abusing the service. What is complicated about that?
--
I wasn't born with enough middle fingers.
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« [Speed] Slow speeds only on one computer  


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