doober
join:2002-01-30
Essex, MD
 ·Verizon Online DSL
edit:
April 14th, @01:58PM
|  Verizon Voicewing sales sux!
After reading website after website about Verizon Voicewing and their almost complete failure to sell a decent product, I was still interested and I emailed Verizon from their own website to inquire about this product.
First initial contact was made 4-9-2007 and it took some one 2 business days just to answer, that the email has been forwarded to Voicewing. Nothing more than that or if I had further questions I could call them directly. Today 4-14-07 and still no respond from them.
I did try to call them though, just to get some very sad answers to my questions like: Is the account manager website improved and the answer was: every user got different speeds trying to log on to it. Second question was: Is it reasonable that it should take 4-6 weeks for number porting? Answer to that was: It shouldn't take more than 14 business days but no promises. It could take some extra time if any complication showed up.
Am I wrong if I say that Verizon got the customers by the neck? Meaning that if a customer got phone(pots) and dsl service and cancel out on phone service then the price for dsl will increase? So if we don't chose their product for VOIP then we are screwed.
So with all this in mind I can't give Verizon any positive input and intent do file complaints with BBB and Attorney General if that will help anything for all of us. You just never know? |
