1 edit | reply to Champer
Re: [Cable TV] Western New York Upgrade? Alright. With Adelphia Communication was EASY because everything was ONE standard. Email, Speeds, Billing. With Time Warner and being a Former Coudy Tech now that was confusing for Most. Different information for every area, no one knew where chains of command went for issues with customers. Maybe that has changed since the good old days of Coudersport closing but that is what i mean when i said i agree with Champer. I also agree with the information being there for us BUT only when your talking about it being ADELPHIA not Time Warner "power of the share holders" not of you.
Also on the last post you are right. Time Warner did have to retrain all techs to do it the Time Warner way because there is no set standard across the board. Every area gets different everything. Although when we exited they were trying to use Adelphia's platform to "standardize" email. Good Luck to all in your futures. I don't envy the job in front of a lot of you. How ever i do hope techs are reaping the benefits of having a person like Hob in that place.
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I am the Coyote |
