 | reply to GemSnake
Re: what kind of testing? Let's put it this way guys. I've got a 15 year old cousin that is mentally handicapped, and is deaf. if I tought him how to do everythign he probably could. He's not stupid by any stretch. one of my other cousins has a degree in computer programming. Sounds like he's way too overqualified and for premimum tech support? Does that mean "deviate from script and listen to the customer?"
I'd want more. When my cousin has to repair computers he charges a reasonable rate, unless you're related to him, which I am then I get my computer fixed for free. But he tells me to do it myself first so that's what I end up doing unless it's screwed up. And I know damn well he woudn't charge me for tech support. |