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Verizon Premium Tech Support Worth It? > I'm Little confused

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nguyen27

join:2003-05-14
Quincy, MA

I'm Little confused

** I have personally helped customers solve issues that would have cost them hundreds of dollars to repair and they only had to pay the 9.99 for a month **

How does an issue which can be troubleshoot will cost hundreds of dollars to REPAIR??? Isn't troubleshoot the issue different from repairing something?? I still think the "Premium Tech Support" is overrated.
to forum · permalink · 2007-04-16 13:32:54 ·

openbox9

join:2004-01-26
Alexandria, VA
kudos:2

Cost can be justified in comparison to calling out something like Geek Squad to repair the viral pop-up that keeps showing up on your teenager's screen. Is Verizon's monthly service intended for the people that visit sites like BBR? No! Verizon's service is intended for Grandma that can barely find her power button, let alone even begin to troubleshoot the box.

to forum · permalink · 2007-04-16 15:31:22 ·
Forums > Verizon Premium Tech Support Worth It?

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