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gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

4 edits

Look what the tech said to me

»Pass the buck

I stand by what I said on that other forum.
That if you call in for connection issues they will blame everything but thier network, and try to make you buy the premium service to get your connection back.

Removed the verizon guy ref because it isnt proven that those guys actually work for verizon, but it looks like they are defending them ...

I actually think its a good idea for people who have a lot of computer problems(I am not one of them)to use something like this, if they had a good (honest) service to use. Good luck to verizon if they can provide a quality service.
--
The will of the people is the best law. -Ulysses S Grant

openbox9

join:2004-01-26
Alexandria, VA
kudos:2

Well, if you are having a problem with your Verizon TA/router losing sync, then there is no question that Verizon should troubleshoot and repair the problem. On your side of the TA/router, then yes, Verizon might make the push for you to upgrade to the premium support service, which people shouldn't have a problem with considering it's the costumers' equipment



gaforces
United We Stand, Divided We Fall

join:2002-04-07
Santa Cruz, CA

Agreed, I dont use Verizon atm but I am thinking about it for wireless.
--
The will of the people is the best law. -Ulysses S Grant


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