 KilroyPremium,MVM
join:2002-11-21
Ann Arbor, MI | This quote got me said by "Tech" :
They are also more like the cream of the crop when it comes to education level and Verizon has strict guidelines, testing, and training for their premium agents," he humbly insists.
The word Agents is what tossed me over the edge, are they related to Geek Squad? If so I'd have to advise people to stay far away. To me education level doesn't mean squat. Knowing the seven steps to laser printing doesn't mean you know what's wrong when the toner doesn't stick or there are lines on the output. Knowing how DHCP works doesn't mean you know what to do when a workstation has a 169.254.x.x address. I'll take someone who knows what they are doing over an "educated" person who knows the certification answers.
I don't see any service like this worth $10 a month for the average user. Where does the support stop? I can do a lot over the phone, but sometimes you actually have to be there.
--
How hard does DRM have to bite before business abandon it? |
