zbestwun2001
join:2005-12-08
Van Nuys, CA | SPAM in my INBOX
Please have a look at my in box, it is full of SPAM,
thanks |
|
Zak_D_H
Premium,VIP
join:2007-01-04
Salt Lake City, UT
 ·Qwest.net
| zbestwun2001,
Do you have a question to go along with this?
If you feel you are getting to much SPAM it may be time to update or change your Anti-spam settings in web-mail. Currently you are on a medium setting and you could go up to a High setting if you wanted. This will increase your level of spam protection but it will also increase your chances of getting a false positive in the SPAM folder. The best way to handle this is to white-list your important contacts.
All this can be done by logging into your E-mail account and clicking where it says "Anti-spam enabled" in the top left hand corner.
--
Zak
Tech Support
DSLExtreme
|
|
zbestwun2001
join:2005-12-08
Van Nuys, CA | Looks like most of them are whitelisted.
The ones coming thru are not!
thanks Zak |
|
zbestwun2001
join:2005-12-08
Van Nuys, CA
·DSL EXTREME
 ·Teleblend
| reply to zbestwun2001
I just tried to register for Pay Pal. I used my DSL email and the verification email never came thru again.
I used my AOL email to register next and the confirming email came right away.
Please tell me why I am having so much trouble with these confirming emails.
thanks
Steve |
|
sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:  | Did you check your spam folder to see if the verification email ended up in there? |
|
zbestwun2001
join:2005-12-08
Van Nuys, CA | sure did sashwa,
this is continually happening ...
no confirmation emails get to me on DSLX and i am up for renewal and i love the service except for these problems
thanks |
|
DSLX_HM
join:2007-02-20
Salt Lake City, UT
| If the email is not in your spam folder then it could be just a little lag possibly or the other possibility would be that for some reason Pay Pal is blocking us or visa versa. But without getting a bounce back there is really know way of knowing. You might try emailing their support and asking if maybe they are getting a bounce back from a spam site or something. I think they have pretty good tech support available. Let me know if I can be of any help and I am sorry that you are having problems with this!
--
Howard M
Broadband Team Lead |
|
cstumpf
join:2004-02-07
Buena Park, CA
| I've suddenly noticed over the last several days a sudden change in my email account too. Seems that suddenly a lot of spam is getting through to my inbox, but worse, a lot of legitimate email is getting stuck in the spam folder. I haven't changed any settings, so I wonder if you guys did any updates to the filters on the server. |
|
magnet1
join:2007-05-18
Newport Beach, CA
1 edit | reply to zbestwun2001
Re: SPAM in my INBOX
They change settings all the time and never tell you about it.
This filter has even put a reply from the web contact form into the spam folder on the lowest setting. |
|
zbestwun2001
join:2005-12-08
Van Nuys, CA | reply to zbestwun2001
Lately I have been getting A LOT of SPAM again. |
|
dslx_gm
Premium,VIP
join:2002-12-26
Winnetka, CA
| Hi Steve,
I sent you an IM. I haven't noticed an increase in spam on our overall systems. It appears that you have other email addresses forward to your DSLExtreme email. Is the spam going to those email addresses which get relayed to the DSLExtreme email address or does it go directly to the DSLExtreme address? Please get back to me via IM.
Thanks
--
George
General Manager
DSLExtreme
Will work for reviews.  |
|
magnet1
join:2007-05-18
Newport Beach, CA
| reply to zbestwun2001
DSLX should take responsibility for the spam that does come from DSLX and not pass the blame to other spammers.
DSLX spam only shows up in DSLX POP boxes.
DSLX spam often has improper addressing/incorrect envelope but still shows up into the POP box.
DSLX spam often has a pattern of user names @dslextreme.com. Since I never use these pop boxes for my from or reply to: we can only assume that either DSLX was hacked or they promote spam.
Time for DSLX to Man up to the email issues. |
|
NormanS
Premium,MVM
join:2001-02-14
San Jose, CA
·Pacific Bell - SBC
| When I look at spam items, I ignore the "From:" and "Return-Path:" email addresses. I see a considerable amount of spam "from" pacbell.net, comcast.net, and verizon.net. But it is never really from those domains.
When I look at spam items, I ignore the "To:" email address. If it is in my mailbox, it was delivered to the correct mailbox. I don't know how DSLX handles it, but AT&T uses Yahoo! POP3 mail servers. Yahoo! Mail always adds an "X-Apparently-To:" mail header which replicates the actual SMTP RCPT TO email address. Yahoo! has never never been wrong about the RCPT TO email address.
When I look at spam items, I always start from the topmost "Received:" header line. This line is stamped by the receiving MDA before placing the spam item in the Inbox. It always points to a domain gateway mail server, which handles incoming email for the receiving domain.
When I look at spam items, I am looking for the handoff from the sending mailhost to the gateway mail server. For spam items, those are almost always dynamic, residential IP address pools, indicating a compromised ISP customer computer.
Spam which has all of a domain, whether @pacbell.net, or @dslextreme.com is an indication of proxy spam. Spamming proxies lack a DNS lookup feature; the overhead of DNS lookups on various domains would cut down the spam throughput. Spammers want to maximize their spew through their proxies (which they call, "peas"), so they forgo a DNS lookup mechanism. Since they connect directly to the gateway mail server without a DNS lookup for the email domain, all email addresses in their list will be for the domain handled by the domain gateway mail server.
Filtering spam is a tricky business, fraught with the peril of false positives. A general ESP (E-mail Service Provider; includes, but is not limited to ISPs) has to be wary about blocking wanted email from customers who would complain about not receiving wanted email. See a couple of the other posts in this thread. Ultimately, the end user needs to take responsibility, both in the dissemination of the affected email address, and the filtering of the associated mailbox.
Spam filtering should not be a significant factor in deciding on an ISP. Indeed, if one is likely to change ISPs often, one should consider setting up their own email domain. Then their email address would be portable across ISP changes.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum |
|
Lanik
Lab-nik
Premium,ExMod 2002-03
join:2001-06-25
Bay Area
| reply to magnet1
said by magnet1  :Time for DSLX to Man up to the email issues. Oh really now? 
Time for you to man up to your claims. I'd love the email headers or better yet the screenshot of the entire email with headers that is "DSLX spam".
--
"If it ain't broke don't fix it." |
|
sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs: | reply to zbestwun2001
Seeing that zbestwun2001's problem has already been taken care of, I'm locking this thread. |
|
