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nipseyrussel
Nipsey Russell, yo
join:2002-02-22
Philadelphia, PA
| screw turbo tax
this was my last year with them. I never use them for state tax as they want a fortune to take the same info you already paid to process for federal and replug into the state tax form. However this year, i was really sick for the past week, so Saturday i said screw it and processed my fed and state tax returns. My state form was "pending"......UNTIL TODAY - one day too late! Luckily, I followed up directly with PA yesterday and found that the form was actually accepted by PA the same day i gave it to TT, unfortunately I could not finalize through TT and did the payments myself outside TT.
thanks, TT! | |
nipseyrussel
Nipsey Russell, yo
join:2002-02-22
Philadelphia, PA
| Re: screw turbo tax.....not?
thought i'd post some follow up to this situation. I sent TT an e-mail requesting a refund of my state filing fee and they sent me an e-mail today telling me that they are refunding the $37 to my credit card. I'm shocked, frankly, but obviously pleased that they actually addressed my compliant on the first try.
And, btw, when i called PA about this on 4/17, i have to say i was extremely pleased with both the phone customer support (also only 4 minutes on hold on tax day), and also with how easy it was for me to go to the website to actually see my return (why couldnt TT see it??) and it took about 10 seconds to make an on-line payment. Kudos to a bureaucracy, for once!
now, if there are still problems that result from this (eg fines from any taxing agency), then all hell is gonna break loose, but for now, its all good. | |
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