Re: what the hell is this?

Author	All Replies
Lucent Verda join:2007-04-05 Lake Charles, LA	reply to bigdaddyjosh Re: what the hell is this? said by bigdaddyjosh : ok well i heard back from the BBB today. This is the message. Complaint ID#: 14xxxxxx Business Name: Suddenlink Communications Thank you for contacting the Better Business Bureau. Your complaint was received by the Bureau on April 19, 2007 and has been assigned case# 14003178in our files. Please make a note of this number for future reference. Trust me. they'll call. I admit my local service personnel and Management focused on fixing the problem. It took them nearly a month to get it done but they did get me a fast connection-sometimes. Note: all involved were former Cox employees, and the biggest problem in my case is the local office was never notified that I'd called in over 14 complaints. It seems the Tyler call center is not informing the local office when there's a problem.
Lucent Verda join:2007-04-05 Lake Charles, LA	to forum · permalink · · 2007-04-23 00:07:47 ·
bd152 @suddenlink.net	Good luck with the BBB - they're not a government org and have no legal means to make Suddenlink do anything. If the area is oversold, Suddenlink won't do anything anyway.
bd152 @suddenlink.net	to forum · permalink · 2007-04-23 00:33:09 ·


Saturday, 28-Nov 00:14:42	Terms of Use \| Privacy Policy \| Hosting by www.nac.net - DSL,Hosting & Co-lo \| feedback \| contact over 10 years online! © 1999-2009 dslreports.com. page compression OFF