I finally decided that the price I'm paying for Speakeasy is no longer worth it. I was simply not getting any extra value out of it. I had plenty of issues with my line, Speakeasy was good trying to help me and most of the issues were due to Covad's problems and incompetence, but in the end I'm paying for the overall experience.
After almost 3 yrs. with Speakeasy, I moved to cable (10Mbps/1Mbps) and a cheap DSL backup from Sonic.net and after paying for these 2 I still have some lunch money left compared to Speakeasy's cost for the 6/768 package.
Speakeasy really needs to dump the expensive Coavad and get in bed with the local carriers like AT&T. Sonic.net and DSLExtreme clearly showed it's possible to provide a good quality and cheap service.
Good luck everyone with the new Speakeasy/BestBuy.
Oak Park, IL
I don't think it's primarily Covad. I did an ISP switch to Lightning Bolt DSL, still using Covad, and they're significantly cheaper ($30 a month) at twice the speed. Part of it is no extra added surcharges for reimbursement of this or that. That was $11 a month by itself.
Not that eliminating Covad might not be cheaper still. But Sonic isn't in my area, and DSL Extreme doesn't do ISP switches in my case.
In my case it was Covad's incompetence mainly, though I ran into some hiccups that Speakeasy was to blame. Over the past 3 years I've become a mini-expert in DSL, I learnt more about it than I ever wanted to know.
Ah, yes, those fees too ... I'm surprised that my cable ISP doesn't charge any extra fees, what they quoted is what I get charged, everything included, which is surprising for a cable company.
I am saying good-bye to Speakeasy for similar reasons. I can get a plain Jane phone line(no add ons like call waiting etc) and DSL from Bellsouth for about half the price I was paying for SE. Couple that with VOIP service and it comes out a lot better. I was very happy with SE for a long time except for the price, whenever I had problems (which were rare) their service people were great and very helpful. Called Bellsouth and they had the line in and DSL on in 2 days time, fast! Sorry Speakeasy, its been good but good-bye.
The aheader we go, the behinder we get.