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Forums » US Cable Support » Comcast » Comcast Cable TV » 2 HD channels from Providence missing for over a week
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new to digital tv »
« Goodbye analog. ALMOST! ( chicago)  
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DennyG

join:2007-04-23
North Attleboro, MA

reply to sonofjay
Re: 2 HD channels from Providence missing for over a week

Thank you Sonofjay for that information. I guess Comcast would have to first understand the tower problem in order to put a slate up on the screen. Instead they must have gotten a ton of calles, yet kept replying with "We don't know. Do you want a tech to come to your house?"

Out of curiosity where would be a good source of into to follow the repair status?


sonofjay
Mission Accomplished - Bush May 1, 2003
Premium,MVM
join:2001-05-14
North Attleboro, MA
·Vonage
·Earthlink Cable Mo..

Some of the station engineers post over in the OTA forum on AVSForum. Take a look at the following thread and post from WJAR Engineer (the tower they are working on is also used by WLNE)

»www.avsforum.com/avs-vb/showthre···10314337
--
Mission Accomplished

DennyG

join:2007-04-23
North Attleboro, MA
Thanks. As of 5PM, Comcast still is not rebroadcasting these 2 channels. There is probably a signal quality spec that may not be acceptable yet from Comcast's point of view. Hopfully the channels will return soon.


sonofjay
Mission Accomplished - Bush May 1, 2003
Premium,MVM
join:2001-05-14
North Attleboro, MA
·Vonage
·Earthlink Cable Mo..

From the WJAR Engineered in the AVS thread I linked too above.

quote:
We had a crew up on the tower today and the news was bad the power divider that feeds the RF to the antenna burned up. We will be ordering a new power divider tomorrow and hopefully find out why this happened.
It looks like it will be a while before those channels are back on the air.
--
Mission Accomplished

DennyG

join:2007-04-23
North Attleboro, MA
I am sure that Comcast and DirectTV will be issuing refund/credit for the downed stations... not!

Oh well, I guess I can put up with Jay Leno in SD.


b1gdr3
I Blame Your Mother

join:2001-07-28
Pittsburgh, PA

said by DennyG See Profile :

I am sure that Comcast and DirectTV will be issuing refund/credit for the downed stations... not!
Why would they? It's a provider issue, not a Comcast outage.
--
I wasn't born with enough middle fingers.

DennyG

join:2007-04-23
North Attleboro, MA

True... it is not Comcast's fault.

But in effect Comcast is acting as a middleman or reseller of the transmissions. They charge customers extra $ for a few HD channels, so if they can't deliver those channels they "should" not be paid for services they aren't actually delivering.

If you bought a ticket to an event from Ticketmaster, and the event was canceled for any reason, it is not Ticketmaster's fault but I bet you would expect them to return your payment.


Mallego

@metrocast.net
Comcast doesn't charge you for the HD channels, there is a charge for the STB. If you have a QAM tuner TV set, you can get the off-air channels for no additional charge of any kind.

Mallego

DennyG

join:2007-04-23
North Attleboro, MA

Actually Comcast charges an upcharge for HD service, the required HD box, and a very small number of HD channels (which includes the 2 that were knocked off the air due to that storm.)

I wish they could temporarily sub out the channels with the Boston NBC and ABC HD channels (like they used to have in the lineup) but I believe there is a contractual issue that must take place for Comcast to add any channels, and unfortunately that takes a deal of time to happen.

rody_44
Premium
join:2004-02-20
Quakertown, PA
nope, local hd channels will come in even if you dont subscribe to any other hd channels. thats if you have a qam tuner capable of picking it up.

DennyG

join:2007-04-23
North Attleboro, MA

I see. I have the DCT6200 and I've been paying the $5 monthly "HD Box Upgrade." Am I getting stiffed? If I go back to the non-HD digital box and still subscribe to all the digitals and pays, what is the best way to also receive the HD channels? I was led to believe by Comcast that I needed to have the DCT6200?
Forums » US Cable Support » Comcast » Comcast Cable TVnew to digital tv »
« Goodbye analog. ALMOST! ( chicago)  


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