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Forums » US Cable Support » Comcast » Comcast Cable TV » 2 HD channels from Providence missing for over a week
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new to digital tv »
« Goodbye analog. ALMOST! ( chicago)  
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b1gdr3
I Blame Your Mother

join:2001-07-28
Pittsburgh, PA

reply to DennyG
Re: 2 HD channels from Providence missing for over a week

said by DennyG See Profile :

I am sure that Comcast and DirectTV will be issuing refund/credit for the downed stations... not!
Why would they? It's a provider issue, not a Comcast outage.
--
I wasn't born with enough middle fingers.

DennyG

join:2007-04-23
North Attleboro, MA

True... it is not Comcast's fault.

But in effect Comcast is acting as a middleman or reseller of the transmissions. They charge customers extra $ for a few HD channels, so if they can't deliver those channels they "should" not be paid for services they aren't actually delivering.

If you bought a ticket to an event from Ticketmaster, and the event was canceled for any reason, it is not Ticketmaster's fault but I bet you would expect them to return your payment.


Mallego

@metrocast.net
Comcast doesn't charge you for the HD channels, there is a charge for the STB. If you have a QAM tuner TV set, you can get the off-air channels for no additional charge of any kind.

Mallego

DennyG

join:2007-04-23
North Attleboro, MA

Actually Comcast charges an upcharge for HD service, the required HD box, and a very small number of HD channels (which includes the 2 that were knocked off the air due to that storm.)

I wish they could temporarily sub out the channels with the Boston NBC and ABC HD channels (like they used to have in the lineup) but I believe there is a contractual issue that must take place for Comcast to add any channels, and unfortunately that takes a deal of time to happen.

rody_44
Premium
join:2004-02-20
Quakertown, PA
nope, local hd channels will come in even if you dont subscribe to any other hd channels. thats if you have a qam tuner capable of picking it up.

DennyG

join:2007-04-23
North Attleboro, MA

I see. I have the DCT6200 and I've been paying the $5 monthly "HD Box Upgrade." Am I getting stiffed? If I go back to the non-HD digital box and still subscribe to all the digitals and pays, what is the best way to also receive the HD channels? I was led to believe by Comcast that I needed to have the DCT6200?
Forums » US Cable Support » Comcast » Comcast Cable TVnew to digital tv »
« Goodbye analog. ALMOST! ( chicago)  


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