kinghenry7
join:2007-02-28
| Finally, I got it.
Before | 
Now |
 . So I have no clue how?
So I think your luck depends on different Bell data tech.
You can compare what the difference is between before and now.
But my speed profile is still 3008/800, can TS guy bump it up to 5006/800? |
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HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs: | You were also placed on a remote. Your line can easily handle 5056/800. |
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kinghenry7
join:2007-02-28 | I did ask him if he moved my line to a remote, he still said no. |
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HiVolt
Premium
join:2000-12-28
Toronto, ON
clubs:
 ·TekSavvy Solutions..
·Bell Sympatico
| said by kinghenry7  :I did ask him if he moved my line to a remote, he still said no. Maybe he didn't but someone definitely did. In the Before screenshot, the vendor of the dslam is Alcatel, while on the After screenshot its Globespan. Your attenuation also plummeted from 42dB to just 6dB, all indications that you were placed on a remote.
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GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season... |
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TSI Nick
Premium
join:2007-03-08
Chatham, ON | I would totaly call in and have the techs open a ticket to get you bumped up to 5mb. If your line can handle it then you should get it  |
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kinghenry7
join:2007-02-28
| Thanks Nick and Hivolt.
It should be you that opened ticket for me and solved my phone line problem that it had annoyed me for a long time. I think we have talked a lot through email. Nice to see you here.
As you mentioned in your last email today, "You're online at the moment, but what I'm looking at shows you're out of service, which means we're not seeing the right stats. "
As Mr. HiVolt said, Is it possible that Bell switched my line to a remote and caused this problem?
I am looking forward the moment I can surf at 5M speed. |
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TSI Nick
Premium
join:2007-03-08
Chatham, ON
| that's dead on...if bell swapped your line to be served from else where then they need to map it correctly. Opening a ticket for slow speeds and to update nar profile would definetly resolve both issues at the same time.
If you PM your details I can ensure to follow up on this in the am since. |
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kinghenry7
join:2007-02-28 | PM sent, please check. |
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JayMan
Whoot
Premium
join:2002-06-05
Earth | reply to kinghenry7
I am sooooo jealous. |
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JayMan
Whoot
Premium
join:2002-06-05
Earth | reply to kinghenry7
Oh yeah, after you get bumped to 5mbit don't forget to do rocky's contest.
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COME ON OVER TO THE NEW »TekSavvy FORUM |
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R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON
| said by JayMan :Oh yeah, after you get bumped to 5mbit don't forget to do rocky's contest. You don't need to be at 5Meg... You can do the math against any profile.... If you can only get 1728/384 you can still do it... I'm doing the ratio count, not a speed count.
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TSI Rocky - TekSavvy Solutions Inc. |
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JayMan
Whoot
Premium
join:2002-06-05
Earth
·TekSavvy Solutions..
1 edit | said by R0CKY :said by JayMan :Oh yeah, after you get bumped to 5mbit don't forget to do rocky's contest. You don't need to be at 5Meg... You can do the math against any profile.... If you can only get 1728/384 you can still do it... I'm doing the ratio count, not a speed count. true true. |
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Angelo_
The Network Guy
Premium
join:2002-06-18 | Rocky are you guys at Teksavvy able to inquire if a customer can be switched to a remote?  |
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TSI Nick
Premium
join:2007-03-08
Chatham, ON | what we can do is see if a line transfer is available.
If you PM me your details I can look into this for you. |
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Ontarionet
join:2005-07-05
Guelph, ON | Sorry to interrupt the conversation but how does one get that stats screen? |
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TOPDAWG
Premium
join:2005-04-27
Midland, ON
·TekSavvy Solutions..
| »translate.google.com/translate?h···176CA177
Here you go it's a program also that page is not in English you so you got to use that goggle thing. |
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TSI Rick
TSI Rick
Premium,VIP
join:2007-02-17
Merlin, ON
| reply to Ontarionet
said by Ontarionet :Sorry to interrupt the conversation but how does one get that stats screen? On your modem?
Plug the modem directly into the computer
go to »192.168.1.254
click on Broadband connection on the left hand side
click on Internet Connection (under Broadband connection)
click on "Details" (on the upper right)
you should now see your line stats including attenuation and SN Margin
Rick |
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kinghenry7
join:2007-02-28 | I have been 5056/800 speed already.
I love Teksavvy forever.
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Angelo_
The Network Guy
Premium
join:2002-06-18 | is teksavvy open right now.. i would love for someone to look over my line, :P. I have a feeling im going to have a bell tech over lol. |
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kinghenry7
join:2007-02-28
| said by Angelo_ :is teksavvy open right now.. i would love for someone to look over my line, :P. I have a feeling im going to have a bell tech over lol. IMO, you have to be patient. My line was crappy before. TS tried to set up my speed profile to 4000/800 when I signed up. It dropped to 3000/800 and then to 17xx/600. TS opened ticket twice, first time I had no luck, that Bell guy didn't do anything, but this time another Bell guy knew what I need, he swapped my line to another remote and I got almost perfect speed. |
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