Thanks Nick and Hivolt. It should be you that opened ticket for me and solved my phone line problem that it had annoyed me for a long time. I think we have talked a lot through email. Nice to see you here.
As you mentioned in your last email today, "You're online at the moment, but what I'm looking at shows you're out of service, which means we're not seeing the right stats. "
As Mr. HiVolt said, Is it possible that Bell switched my line to a remote and caused this problem?
I am looking forward the moment I can surf at 5M speed.
TSI Nick Premium join:2007-03-08 Chatham, ON kudos:1
that's dead on...if bell swapped your line to be served from else where then they need to map it correctly. Opening a ticket for slow speeds and to update nar profile would definetly resolve both issues at the same time. If you PM your details I can ensure to follow up on this in the am since.
