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Forums » O Canada! » Canadian » TekSavvy » hye guys :) thx for activating the line but.. who do i call
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Caller ID Issues with DSL Modem/Filters »
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Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

hye guys :) thx for activating the line but.. who do i call

Click for full size
to see if we can upgrade the line

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

Re: hye guys :) thx for activating the line but.. who do i call

You're not gonna get much out of that line, 1728/640 probably, maybe an outside chance for 2496/640.

You're too far from the CO with the attenuation reading of 62dB. Maybe the TSI guys can check it out if you can be placed on a remote.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

i agree hivolt its odd line stats... i had dsl on this line be4 on the 3 meg fast path synced at 26xx profile with 800 up.

I'm thinking there might be damage outside. Nick has told me theres no remote in the area :/. Which sucks i greatly...

The Flash
You don't win friends with salad
Premium
join:2002-10-17
Toronto, ON
Something up with ur ATT, ur SNR is good though. Might be an internal wiring issue?

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Re: hye guys :) thx for activating the line but.. who do i call

iot's hooked up to cat5. Im going to try to send it higher power one more time but all my testing indecates that it may be the wire coming in having the issue. (noise on line sometimes like be4).

im shocked taht i can't sync higher then this on a newly installed cat5 wire.

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Re: hye guys :) thx for activating the line but.. who do i call

Click for full size
Click for full size
from up here... something is defwrong with the line power to the line doesn't seem to yield a better sync.

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by The Flash See Profile :

Something up with ur ATT, ur SNR is good though. Might be an internal wiring issue?
Nothing is wrong, the sync is low so the SNR appears high. Remember SNR drops when sync is raised. So if his sync is doubled, the SNR will most likely plummet in half or more at that attenuation.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Re: hye guys :) thx for activating the line but.. who do i call

why would teksavvy / bell leave a sync at this level when theres room to go up.

Would teksavvy get a bell guy out to fix any issues free?? (out side i know inside i pay)

and i'd rather fix free ... easy for us it guys.

i want input from you guys , so please share

andyb
Premium
join:2003-05-29
SW Ontario

Re: hye guys :) thx for activating the line but.. who do i call

Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..


1 edit

Re: hye guys :) thx for activating the line but.. who do i call

Click for full size
whats the best device to test these lines, im thinking i should use a tester
mdrejhon

join:2004-02-02
Ottawa, ON


1 edit

Re: hye guys :) thx for activating the line but.. who do i call

There are some similiarites between your and my line.

We are both using twisted pair phone wire (CAT3/CAT5) and your RCO is not much worse than mine, and your attenuation is only a few decibels worse than mine. The "channel characteristic" line is very flat. You do have 25+db of SNRM. Your stats show 0 errors (but how long did you hvae the modem running). My "attainable" is 4800 and yours is a lot lower, about 3800.

The cincher would be the SNRM -- you do have enough signal to attempt a speed upgrade -- but flux is going to be the killer. One bad weather day and your SNRM could nosedive, causing you to lose sync. However, Rocky probably can experiment with an upgrade to about 2Mbps or so. Just remember you're a member of the same club I'm in, where there's no guarantees...

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..


1 edit

Re: hye guys :) thx for activating the line but.. who do i call

Click for full size
well the line "can" handle a 4 meg profile with line errors. I have attempted this already. Bell knows that its capable of the old ultra 3 meg profile on fast path. But the reason they put me on interleave is to not fix the issue thats there.

Outside theres degradion caused by rust and bad maintenc. I do not know the amount of work required to fix it. I imagine they'd probally need to rerun the wire. I hope i do get a profile upgrade but im even happy at 3 megs . In the lines current shape it can handle 2410/800 or a 2640/800 profile.

I suspect that internally also there might be an issue bc the line stats get better when it rains. Like right now my snr dropped again! Instead of increasing :P.

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

that pic - 1snr for distance. It's at the furest connection possible in the house... It's teh room where i do all my testing in. And where i have the Cat6

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by andyb See Profile :

Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.
Attenuation rarely lies though. Unless there's a huge loop inside the house somewhere... I once fixed a friend's line, Bell insisted he was only like 2km from the CO, but his atten was like 60dB and he couldnt get 3meg. Started tracing the lines inside his basement and we found a friggin SPOOL of wire stashed in the beams behind some shelves. it was like at least 200-300feet. His whole house ran thru that spool. I removed it and his atten dropped to 43dB and he was on 3meg in no time, and has since been on 5meg with no issues.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

should i take all the phones out?

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

Re: hye guys :) thx for activating the line but.. who do i call

best bet to diagnose your inside wiring is to unhook all your inside wiring, and hook up the modem directly to where it comes in. if needed make a jack right there, if you dont have a demarc with a RJ-11 plug to disconnect your inside wiring.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

R0CKY
TSI Rocky
Premium,VIP
join:2005-05-19
Chatham, ON

Hey Angelo,

Can't do anything until the 1st or until they complete as your current activation date is the 30th...

...Bell won't do anything for us until then.

Sorry,

Rocky
--
TSI Rocky - TekSavvy Solutions Inc.

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

yah i just was told taht damn rocky your slow hehe you keep answering my questions after i get the answer :P

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

i guess it's normal for bell not removing a line card for ex dsl users for the past year :P

i can play with my internal wiring though to try to increase sync right?

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

Re: hye guys :) thx for activating the line but.. who do i call

said by Angelo_ See Profile :

i can play with my internal wiring though to try to increase sync right?
Sync will not increase, because the profile is currently set to 1184/160, but if your inside wiring is indeed affecting things, you will see your stats improve, SNR will rise and atten will drop.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada

Re: hye guys :) thx for activating the line but.. who do i call

Call TS and ask them to put in a ticket to change your profile speed to 2496/640 i think your line should be able to take it.

Angelo_
The Network Guy
Premium
join:2002-06-18

Re: hye guys :) thx for activating the line but.. who do i call

i can't til tuesday :/ apperently my line shouldn't even have a sync yet

TilhasBB
Formally Goden99
Premium
join:2000-08-05
canada

Re: hye guys :) thx for activating the line but.. who do i call

ahh hehe

HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..
·Bell Sympatico

said by Angelo_ See Profile :

i guess it's normal for bell not removing a line card for ex dsl users for the past year :P
Sometimes they just don't remove it at all. At work I have a line that's been left on for over 2 years now after we cancelled bell business internet in favour of Rogers. 3008/800 only but its good enough when i need to leech a torrent or something, damn rogers throttling.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Re: hye guys :) thx for activating the line but.. who do i call

but i never sync again until today... it had to be added again... if i knew it was fully intact i'd just buy a login , awewell too late now

Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

Re: hye guys :) thx for activating the line but.. who do i call

my stats vs adsl2+ seem off

Less than 1km should be 23-24 Mbit
1.0km = 13.81db = 23Mbit
1.5km = 20.7db = 21Mbit
2.0km = 27.6db = 18Mbit
2.5km = 34.5db = 13Mbit
3.0km = 41.4db = 8Mbit
3.5km = 48.3db = 6Mbit
4.0km = 56db = 4Mbit
4.5km = 62.1db = 3Mbit
5.0km = 69db = 2Mbit
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