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Forums » O Canada! » Canadian » TekSavvy » hye guys :) thx for activating the line but.. who do i call
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Caller ID Issues with DSL Modem/Filters »
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Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..

reply to HiVolt
Re: hye guys :) thx for activating the line but.. who do i call

why would teksavvy / bell leave a sync at this level when theres room to go up.

Would teksavvy get a bell guy out to fix any issues free?? (out side i know inside i pay)

and i'd rather fix free ... easy for us it guys.

i want input from you guys , so please share


andyb
Premium
join:2003-05-29
SW Ontario
Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..


1 edit
Click for full size
whats the best device to test these lines, im thinking i should use a tester


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..

reply to andyb
said by andyb See Profile :

Inside wiring will also make numbers climb so dont rule out its your wire's.Maybe a guy pinched one or two.
Attenuation rarely lies though. Unless there's a huge loop inside the house somewhere... I once fixed a friend's line, Bell insisted he was only like 2km from the CO, but his atten was like 60dB and he couldnt get 3meg. Started tracing the lines inside his basement and we found a friggin SPOOL of wire stashed in the beams behind some shelves. it was like at least 200-300feet. His whole house ran thru that spool. I removed it and his atten dropped to 43dB and he was on 3meg in no time, and has since been on 5meg with no issues.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...


Angelo_
The Network Guy
Premium
join:2002-06-18
should i take all the phones out?


HiVolt
29
Premium
join:2000-12-28
Toronto, ON
clubs:
·TekSavvy Solutions..

best bet to diagnose your inside wiring is to unhook all your inside wiring, and hook up the modem directly to where it comes in. if needed make a jack right there, if you dont have a demarc with a RJ-11 plug to disconnect your inside wiring.
--
GOLF LEAFS GOLF!
Thanks for pissing that one point away sometime this season...

mdrejhon

join:2004-02-02
Ottawa, ON


1 edit
reply to Angelo_
There are some similiarites between your and my line.

We are both using twisted pair phone wire (CAT3/CAT5) and your RCO is not much worse than mine, and your attenuation is only a few decibels worse than mine. The "channel characteristic" line is very flat. You do have 25+db of SNRM. Your stats show 0 errors (but how long did you hvae the modem running). My "attainable" is 4800 and yours is a lot lower, about 3800.

The cincher would be the SNRM -- you do have enough signal to attempt a speed upgrade -- but flux is going to be the killer. One bad weather day and your SNRM could nosedive, causing you to lose sync. However, Rocky probably can experiment with an upgrade to about 2Mbps or so. Just remember you're a member of the same club I'm in, where there's no guarantees...


Angelo_
The Network Guy
Premium
join:2002-06-18
·TekSavvy Solutions..


1 edit
Click for full size
well the line "can" handle a 4 meg profile with line errors. I have attempted this already. Bell knows that its capable of the old ultra 3 meg profile on fast path. But the reason they put me on interleave is to not fix the issue thats there.

Outside theres degradion caused by rust and bad maintenc. I do not know the amount of work required to fix it. I imagine they'd probally need to rerun the wire. I hope i do get a profile upgrade but im even happy at 3 megs . In the lines current shape it can handle 2410/800 or a 2640/800 profile.

I suspect that internally also there might be an issue bc the line stats get better when it rains. Like right now my snr dropped again! Instead of increasing :P.


Angelo_
The Network Guy
Premium
join:2002-06-18
that pic - 1snr for distance. It's at the furest connection possible in the house... It's teh room where i do all my testing in. And where i have the Cat6
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