 meskinctMad Scientist at WorkPremium
join:2002-01-07
Southbury, CT
 ·Charter
·Comcast
| Sounds Like an Episode of Seinfeld JERRY: I don't understand, I made a reservation, do you have my reservation?
RENTAL CAR AGENT: Yes, we do, unfortunately we ran out of cars.
JERRY: But the reservation keeps the car here. That's why you have the reservation.
RENTAL CAR AGENT: I know why we have reservations.
JERRY: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to *hold* the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them.
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Rich. My Website - ThisIsPico.Com including the AT&T/SBC Northeast/SNET Status Page and Graphs |
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 BassistguyAlrighty ThenPremium
join:2001-07-14
Ballwin, MO | said by meskinct:JERRY: I don't understand, I made a reservation, do you have my reservation? RENTAL CAR AGENT: Yes, we do, unfortunately we ran out of cars. JERRY: But the reservation keeps the car here. That's why you have the reservation. RENTAL CAR AGENT: I know why we have reservations. JERRY: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to *hold* the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them. LMAO!! I LOVE that episode! But, yeah, I really wish there were still more cable options other than Charter. An example I had a few weeks back.... I had DVR installed. During my order I was told the tech would be there between 10am and 12 noon. I get a call from Charter's "automated robot" at 9am the morning of the appointment confirming my appointment between 12 noon and 2pm! I selected to get transferred to a customer service rep. I tell the lady (from India)that I was told differently when I placed my order, and she tells me that it was set up between 12 and 2pm. I said that that is BS and that it seems the sales guy just told me a bunch of lies (there was more to this than just the appointment time) to make a sale. She agreed with me!!!! PLEASE, someone start up a new cable company! lol
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If you miss 1 day, you notice; you miss 2 days, your band notices; 3 days, the crowd notices.... |
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 en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to meskinct
I've been there before... Pearson International - terminal 2, 2 years ago.
ME: I'm here to pick up my rental, here's my reservation
Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day.
ME: Why should I pay more ?
Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra.
Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. |
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| said by en102:I've been there before... Pearson International - terminal 2, 2 years ago. ME: I'm here to pick up my rental, here's my reservation Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day. ME: Why should I pay more ? Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra. Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. I had the same thing happen to me using enterprize in Seattle Wa. When I went to pick up my car they said that they didn't have it. They did upgrade me to the next level with no additional cost so it worked out ok for me. |
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 RayWPremium
join:2001-09-01
Layton, UT
kudos:1 | said by Caddyroger:I had the same thing happen to me using enterprize in Seattle Wa. When I went to pick up my car they said that they didn't have it. They did upgrade me to the next level with no additional cost so it worked out ok for me. Happened to me in Dallas once, but I do not recall which company (corporate travel office spread the wealth back then). Went from a compact to a Chrysler Pacifica, and no time to try it out in the rough country  .
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I am not lost, I find myself every time. |
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 antdudeA Ninja AntPremium,VIP
join:2001-03-25
United State
kudos:4
·RoadRunner Cable
| reply to meskinct
said by meskinct:JERRY: I don't understand, I made a reservation, do you have my reservation? RENTAL CAR AGENT: Yes, we do, unfortunately we ran out of cars. JERRY: But the reservation keeps the car here. That's why you have the reservation. RENTAL CAR AGENT: I know why we have reservations. JERRY: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to *hold* the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them. Better, watch it: www.youtube.com/watch?v=bJVtURhm62A (copy and paste the URL to see it since DSL/B Reports like to embed YouTube URL). |
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 Camelot OnePremium,MVM
join:2001-11-21
Greenwood, IN
kudos:1 | reply to meskinct
said by meskinct:JERRY: I don't understand, I made a reservation, do you have my reservation? RENTAL CAR AGENT: Yes, we do, unfortunately we ran out of cars. JERRY: But the reservation keeps the car here. That's why you have the reservation. RENTAL CAR AGENT: I know why we have reservations. JERRY: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to *hold* the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them. I just went through this with Enterprise....oddly enough in St. Louis. Made the reservation 6 weeks ago, showed up to find they didn't have any cars in that class. Now they were kind enough to offer to upsell me to the "premium luxury" class, which they had plenty of.
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Intel Quad Core QX6700 @3500Mhz/Asus P5N32-E SLI/4x 1024Mb Corsair/WD 74Gb Raptor/PNY 7800GTs SLI/Antec 550 True Control/Custom water cooler |
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 Homer JMmmm, Free Goo
join:2000-10-05
Springfield
1 edit | reply to en102
I had that problem at a local Hertz office. They kept pushing me to spend more on a bigger car. They eventually gave me the car I rented. It was a poor excuse for a rental. When I returned the car, they asked if I was happy with my rental. I said no and went into the long list of problems with the car. The lady looked at me and said "we rented you what you wanted, you could have upgraded to another car" I just said there was no problem, I would simply never be returning to rent from them.
By the way I rent cars 30-40 weeks a year. Oh well, their loss was a gain for Avis and Budget.
I almost forgot another incident. I had a room at a Marriott in Tulsa. I got there at 3 AM, they had no rooms. I pointed out that I had a reservation, so they better have a room, as it was guaranteed. I was a frequent guest and they were supposed to hold the room all night if necessary if it was guaranteed. They put me in a conference room with a roll out for the night. The manager was very apolgetic in the morning and put me in a suite for the weekend at their expense. It more than made up for the night in the conference room. That is the difference between good and bad service. |
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| reply to en102
said by en102:I've been there before... Pearson International - terminal 2, 2 years ago. ME: I'm here to pick up my rental, here's my reservation Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day. ME: Why should I pay more ? Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra. Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. Enterprise sucks! Avis has always given me a free upgrade and unlimited miles.
I love how they all try to sell you their overpriced insurance when you have FULL coverage. "Well, it'll still cost you $500 if you have a wreck."
"Even if it's not my fault?"
"Yep."
What is with Enterprise and all those cheap Fords anyway? |
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 Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Verona, PA
1 edit | reply to Caddyroger
Budget rent a car Tampa International
me: I'm here to pick up my car.
agent: I see you rented a compact, we're running a special where we can upgrade you to a midsize for only $15/day instead of $20.
me: no, I still want the compact.
agent: are you sure, it's a really good deal?
me: yep, I'm fine with a compact.
agent: (after some typing) here are your keys, slot 22
I walk out to find a Sonata (midsize), and then spend the next 30 minutes driving to my relatives house trying to decide whether I should be miffed that they tried to trick me into paying extra cause they didn't have any compacts or thankful they didn't just leave me stranded and I wound up with a better car.
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Revolution!!!... or some such nonsense. |
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| reply to meskinct
I have always wanted to try the next part Jerry says:
Rental Car Agent: Do you want to buy the insurance?
Jerry: Yes because I am going to beat the hell out of the car  |
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Reviews:
 ·Verizon FiOS
1 edit | reply to meskinct
said by meskinct:JERRY: I don't understand, I made a reservation, do you have my reservation? RENTAL CAR AGENT: Yes, we do, unfortunately we ran out of cars. JERRY: But the reservation keeps the car here. That's why you have the reservation. RENTAL CAR AGENT: I know why we have reservations. JERRY: I don't think you do. If you did, I'd have a car. See, you know how to take the reservation, you just don't know how to *hold* the reservation and that's really the most important part of the reservation, the holding. Anybody can just take them. RENTAL CAR AGENT:Would you like the insurance Mr Seinfeld?
JERRY: Yes, give me the insurance because I am going to beat the @%@$#@%@ out of this car.....
That was my favorite part..:)
EDIT: Damn, someone beat me too it....:) |
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