 en102Canadian, eh?
join:2001-01-26
Valencia, CA | reply to meskinct
Re: Sounds Like an Episode of Seinfeld I've been there before... Pearson International - terminal 2, 2 years ago.
ME: I'm here to pick up my rental, here's my reservation
Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day.
ME: Why should I pay more ?
Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra.
Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. |
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| said by en102:I've been there before... Pearson International - terminal 2, 2 years ago. ME: I'm here to pick up my rental, here's my reservation Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day. ME: Why should I pay more ? Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra. Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. I had the same thing happen to me using enterprize in Seattle Wa. When I went to pick up my car they said that they didn't have it. They did upgrade me to the next level with no additional cost so it worked out ok for me. |
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 RayWPremium
join:2001-09-01
Layton, UT
kudos:1 | said by Caddyroger:I had the same thing happen to me using enterprize in Seattle Wa. When I went to pick up my car they said that they didn't have it. They did upgrade me to the next level with no additional cost so it worked out ok for me. Happened to me in Dallas once, but I do not recall which company (corporate travel office spread the wealth back then). Went from a compact to a Chrysler Pacifica, and no time to try it out in the rough country  .
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I am not lost, I find myself every time. |
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 Homer JMmmm, Free Goo
join:2000-10-05
Springfield
1 edit | reply to en102
I had that problem at a local Hertz office. They kept pushing me to spend more on a bigger car. They eventually gave me the car I rented. It was a poor excuse for a rental. When I returned the car, they asked if I was happy with my rental. I said no and went into the long list of problems with the car. The lady looked at me and said "we rented you what you wanted, you could have upgraded to another car" I just said there was no problem, I would simply never be returning to rent from them.
By the way I rent cars 30-40 weeks a year. Oh well, their loss was a gain for Avis and Budget.
I almost forgot another incident. I had a room at a Marriott in Tulsa. I got there at 3 AM, they had no rooms. I pointed out that I had a reservation, so they better have a room, as it was guaranteed. I was a frequent guest and they were supposed to hold the room all night if necessary if it was guaranteed. They put me in a conference room with a roll out for the night. The manager was very apolgetic in the morning and put me in a suite for the weekend at their expense. It more than made up for the night in the conference room. That is the difference between good and bad service. |
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| reply to en102
said by en102:I've been there before... Pearson International - terminal 2, 2 years ago. ME: I'm here to pick up my rental, here's my reservation Rental Agent: We don't have any of those left, but I'll rent you $25/more a day car for only $15/more a day. ME: Why should I pay more ? Rental Agent: There are some other smaller vehicles, if you don't want to wait for another hour, or pay extra. Of course, I sent a message to the corporate of this car rental agency for bait and switch. Typically, I've seen this with Enterprise and not Avis... but there's always an exception. Enterprise sucks! Avis has always given me a free upgrade and unlimited miles.
I love how they all try to sell you their overpriced insurance when you have FULL coverage. "Well, it'll still cost you $500 if you have a wreck."
"Even if it's not my fault?"
"Yep."
What is with Enterprise and all those cheap Fords anyway? |
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 Combat ChuckToo Many CannibalsPremium
join:2001-11-29
Verona, PA
1 edit | reply to Caddyroger
Budget rent a car Tampa International
me: I'm here to pick up my car.
agent: I see you rented a compact, we're running a special where we can upgrade you to a midsize for only $15/day instead of $20.
me: no, I still want the compact.
agent: are you sure, it's a really good deal?
me: yep, I'm fine with a compact.
agent: (after some typing) here are your keys, slot 22
I walk out to find a Sonata (midsize), and then spend the next 30 minutes driving to my relatives house trying to decide whether I should be miffed that they tried to trick me into paying extra cause they didn't have any compacts or thankful they didn't just leave me stranded and I wound up with a better car.
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Revolution!!!... or some such nonsense. |
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