CSU
join:2002-10-21
Lagrange, GA | Nothing New About This.... I've been complaining for years about such bad service. Now that Charter has outsourced customer service it has gotten even worse. The outsourcing didn't cause the problem, but just intensified the already horrible service being offered by Charter. All the inner workings of Charter I don't care about as long as my service works or when I call to schedule a technician, have him/her actually show up. |
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Reviews:
 ·Bright House
| said by CSU:Now that Charter has outsourced customer service it has gotten even worse. Umm, since how long ago?? I worked for Convergys in 2000 and back then Charter had an account, so some of the reps in the building took Charter calls. Both Cable TV and Internet...
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