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ender7074

join:2006-11-21
Saint Louis, MO
Reviews:
·AT&T Southeast

Absolutely True

I worked as a lead in the HSI department for about a year. I heard more BS excuses being said by the reps on the phone than I could count. I dont blame them. Its how we were trained. We couldnt find out why the techs werent there other than a stupid 2 digit code that was meaningless. The dispatch system is a complete and total dysfunctional mess. And, no, I didnt leave under bad terms, I left because it was hell working for them. Charter is dying. The new CEO guy is beating the company into the dirt with a sledgehammer. Kinda different from when he started and he was going to be the "savior" of charter. Guess firing employees and alienating customers is good business practice.....

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