ric b
join:2006-03-23
Saint Louis, MO | What a surprise! This isn't news to me. Though I personally don't have Charter, my Mom and Step-Dad do, and they went through this very thing a few months ago. Unfortunately, Charter is the ONLY option in St. Louis. What happened to de-regulation? (YEAH RIGHT!) All they wanted was for their basic analog cable to be restored and for weeks they complained that they had NO picture via cable. Charter continually said, "yes you have it, you are doing something wrong". Our tech signed off on the job that he had done it... uh huh. What a bunch of cocksmokin' bastards they are. Thie way of "satisfying" customer complaints is to take a few dollars off the bill for THEIR errors. They KNOW they have the customer over a barrel.
Oh, and basic analog cable is $15 more than digital cable. That makes little to no sense at all. I'm sure cable lovers will reply that Digital is easier to send these days, but they're sending analog and digital signals over the SAME cable that the original cable company that was here 25 years ago, installed. it's not costing them any more to send these signals in analog, when without a digital box, you are going to get the analog channels, anyway. 
This is why I stick with DTV. At least I know if I'm not getting a picture, it IS my fault. (or a bad storm with heavy clouds) |
