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patmondor

join:2002-07-30
Severna Park, MD

4 edits

reply to fiberguy

Re: Size does not matter..

fibreguy....you assume to much. I do know about sample rates and sample sizes, of and let me impress...margin of error. C'mon! I also know the biases inherent in surveys as well. First, even though Comcast didn't conduct the survey it still might have been sponsored by Comcast....hummmm. Second, it was a side-by-side comparison...the article states they had a setup with three feeds and said...which one is best? We don't know the size of their sample (they didn't put the number in there), but with a side-by-side comparison...it can't be too large. My initial disagreement was based on another comment is that the reason FIOS was not included in this comparison is because the install base for the technology was "too small." My answer to that was so what! This is simply an opinion based survey...of "which HD picture looks best." Not a "what HD picture looks best with an install base of said technology exceeding 1 million." Even though there are a limited number of FIOS TV customers...it seems a large number of those users, who are former Comcast and SAT customers say that FIOS is a better HD picture than the other providers. The survey seems to have samples from not only cable or sat users...but anyone in general. Thus, the whole population of the US could have been used as the sample size. What I'm simply saying is that FIOS is a technology that could have been part of the comparison, but it was ignored. So let's recap....Comcast is pushing the results of a survey where competing HD technology is left out...and then crowns itself as the best HD provider. You don't see anything suspect in that?

fiberguy
My views are my own.
Premium
join:2005-05-20
kudos:3

You assume that I assume, so how can you know what I'm "assuming?" (Not looking for an answer to that, ok?) ... let's not go there please. I have a degree in marketing, so I do have back ground in where I'm coming from.

But, you're talking about two different things. One is based on customer satisfaction, the other is on a rating of a product.

I know you want FIOS to be included, but it's still a percentage of what makes up the service today. By all means, the numbers would not pan out in the industry in any "customer survey" based on the numbers available to pool from.

You can remove comcast, who did the survey, and many of the other things you are talking about.. at this point, when you are out reaching to a base of people, there isn't enough in the Fios market to make the survey work..

.. however, keep in mind, you can make anything look the way you want. This is why I'm stripping out any variable and looking at the pool. In any qualified survey, Fios would be considered too small to rate at this point.
--
"Complaining is the least path of resistance for the self-reitchous and lazy..."


lbsand

join:2001-10-13
North East, MD

based on this quote, the sample was pretty small. How many have HD cable and Sat to respond. They state side by side comparison so they had a small pool or set up a studio and had folks look at both pictures, which can be influenced either way.

Among customers of both satellite and cable, Comcast was selected as providing a better HD picture than DirecTV by 60% of respondents with a preference.


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