 DadCooksPremium
join:2005-02-28
Kennewick, WA | Minimum Service Not The Only Charge Added The "monthly minimum service" was not the only thing Verizon added to my bill. They took long distance out of my calling plan package and started charging me $1.50/month for the "Sensible Minute Plan". Verizon figures that I should be grateful that they are not charging me more than $5.00 (after "taxes" are added in) for the "priviledge" of using them for long distance at inflated rates.
I will not take up the space to relate the more than an hour I spent on the phone with Verizon getting absolutely nowhere and being hung up on twice (never did I lose my temper, raise my voice, or use a "bad" word).
The phone company is required by Federal Law to give at least 30 days notice before any rate changes. The "supervisor" (I am sure just the flunky in the next cubicle) actually challenged me to try and report them.
Since we use our cell phone for all long distance, I said fine--so for now I switched to the most basic service I can get (just to maintain local calling and 911) and will be dropping Verizon as soon as we decide to go all cellular or maybe cable phone (FYI, our "tri-city" area has switched all of its 911 service to the cable phone at a substantial savings to us taxpayers). |
