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MSN DSL Arescom NetDSL NetDSL800 modem Router hookup »
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tjack
Premium
join:2003-10-13
Buffalo, NY
reply to dsmfour
Re: New User created

Thanks for the reply but that didn't work. I just sent an e-mail to MSN Support and am waiting for a reply.


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
Good luck, delta. I hope they are able to help you.

Please let us know what the solution is, when you get a chance.

tjack
Premium
join:2003-10-13
Buffalo, NY

reply to tjack
I did receive a reply from support and they said they needed more information. They didn't say what info they needed. However, when I opened MSN this morning the new user was there, which was two days after I created it. I don't know if my contacting them had anything to do with it.

tjack
Premium
join:2003-10-13
Buffalo, NY
Just a note. As the primary user I was not able to delete a user or change a user's status. I contacted MSN again and was told my account settings were corrupted. I was given directions for using Ctrl+Shift+F11. which did correct the problem.


sashwa
Pixie Cat Crunchin' n Foldin'
Premium,Mod
join:2001-01-29
Alcatraz
clubs:
Very good. Glad you got it fixed. I wonder why when you tried that before from dsmfour See Profile's post it didn't help.
Forums » Selected ISP Support » MSNMSN DSL Arescom NetDSL NetDSL800 modem Router hookup »


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